Jamie Leeds Restaurant Group, home to award winning Hank's Oyster Bar, has an immediate opening for a General Manager at Hank’s Oyster Bar, Old Town Alexandria location, located in the Old Town North neighborhood.  If you want to be a part of our growing restaurant family, while working with some of the most genuine and talented hospitality and culinary professionals in the area, we would love to meet you!

THE ROLE
As a leader of the front of house operations, the General Manager works with the property team to communicate, drive, and measure productivity and effectiveness in achieving the overarching financial, employee, and guest satisfaction goals of Hank’s Oyster Bar, Old Town, while adhering to all Jamie Leeds Restaurant Group (JLRG) guidelines and policies.

Specifically, the General Manager is directly responsible for:

• Hiring, onboarding, and training of all managers and front of house hourly employees
• Completing and reviewing all FOH schedules and bi-weekly payroll
• Creating action plans to meet budgeted sales and net operating income
• Forecasting, monitoring, managing and tracking sales, costs, and purchases
• Handles all matters of discipline for FOH employees, in accordance with company policies and standards as outlined in the Employee Handbook
• Working various shifts to evaluate food and beverage quality, service, and staff performance
• Ensuring flawless execution of private events in conjunction with the culinary team
• Communicating to the core and property leadership teams on a daily basis
• Leading the weekly managers meeting and daily pre-shift meetings
• Participating and representing Hank’s Oyster Bar in community projects and events
• Maintaining government notice postings (licenses and certificates)
• Responding to and resolving any elevated/escalated guest issues/complaints
• Other assigned tasks as needed to drive employee and guest satisfaction

DESIRED QUALIFICATIONS
Our ideal candidate possesses a strong knowledge of food & beverage operations and profitability with a focus on training, development, and private event execution. They are outgoing, hospitable and truly embody our guest first mentality, providing goodness to people through food and beverage. 

• Minimum of 3 years of General Manager experience in a high-volume neighborhood restaurant with significant private event experience: 400-600 covers per day, 4 - 6M+ in annual sales.
• Financially literacy with experience managing restaurant budgets and analyzing weekly and monthly P&L statements
• Experience with training and on-boarding a team of 60+ individuals
• Working knowledge of the following systems: TOAST, AVERO, MarginEdge, Microsoft TEAMS
• Ability to work evenings and weekends
• This position requires one Covid vaccination prior to the first day of work, and full vaccination within 6 weeks of hire.

PHYSICAL DEMANDS AND WORK ENVIRONMENT  
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to stand the entire shift. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; stoop; bend; shake, stir, and pour; and reach with hands and arms. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is regularly exposed to sharp objects, slippery floors, smoke, steam, high temperatures, humidity, and extreme cold. The employee regularly comes into contact with water, sanitation solutions, meat products, poultry products, seafood, and produce items. The employee is frequently required to wash hands. The noise level in the work environment is usually moderate to high.  

Jamie Leeds Restaurant Group offers competitive wages and benefits, including paid time off, company sponsored medical/dental/vision insurance, generous 401K plan with employer match, annual education stipend, flexible work schedules, emergency child care, paid parking, and more.