Company Overview

Proper Hospitality is an international hospitality company that designs, brands and operates bespoke properties and experiences. Our eponymously-named Proper Hotels are located in emerging urban innovation districts within the most exciting U.S. cities, including San Francisco, Los Angeles, Palm Springs, and Austin. Each Proper Hotel is a unique reflection of the vibrant community around it, and shares the same excellence in service, convenience of location, and world-class amenities provided by its local networks of co-conspirators – innovators in food, beverage, technology, art, music, fashion and wellness.

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.

What follows is a general overview of some of the qualifications for, and duties associated with, this position, and certain expectations regarding job performance. This is not a comprehensive job description, and it does not identify all essential job functions or duties associated with this position. It is being provided as additional information to help you better understand the position.

Job Description

This position requires exceptional leadership and vision. The Food & Beverage Manager is responsible for fostering and developing an exciting, positive, results-based environment for the restaurant and the rooftop bar team. Must possess strong personal organization, genuine hospitality skills, and care for staff. Understands and implements contemporary luxury lifestyle standards.

Responsibilities

• Participate in creating and maintaining a positive working culture for all team members
• Participate in overseeing hiring, training, coaching, development, and discipline for Outlet FOH staff
• Liaise with and supports the goals of the culinary management team.
• Maintain the quality and consistency of the guest experience
• Participate in Outlets financial performance and goal establishment
• Liaise with all hotel departments to represent Outlet operations
• Seek new opportunities and strategies for the improvement of the Outlet operations
• Create and maintains procedural protocol for Outlet Operations
• Maintain compliance with departmental policies, procedures, and standards
• Oversee operations in compliance with legal and regulatory agency requirements
• Actively manage the food & beverage operations
• Actively interact with guests and staff during operations
• Complete daily, weekly, and monthly management administrative duties including operations reports, financial documentation, guest correspondence, human resources / staff management paperwork, operations evaluations, standard operating procedures, safety and sanitations checklists, ordering and inventory documentation, and PR/marketing tasks.

Skills/Knowledge Required:

• Strong written, verbal, and non-verbal communication skills
• Strong problem-solving skills
• Proactive attitude with strong organizational and time management skills
• The ability to motivate and inspire others to work cooperatively to achieve a designated goal.
• The ability to maintain confidentiality of guest information and pertinent data.
• Flexible schedule - Willing and able to work shift duties that may include weekends and holidays.
• Ability to exert physical effort in transporting equipment and wares.
• Ability to withstand high temperatures, moisture and noise levels in work areas.
• Ability to endure abundant physical movements in various work areas.

Qualification Standards:

• Education: High school graduate or equivalent education preferred
• Experience: Over 4 years of hospitality experience, and 2 years of previous managerial experience in a similar position preferred
• Licenses or Certificates: Licenses or Certificates: Responsible Beverage Service Certification Required and California Food Handlers Certificate Required

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.