UNA Hospitality is a new Chicago-based restaurant group with a passion for developing concepts that combine culinary excellence and impeccable service with a sophisticated, high-energy atmosphere to create one-of-a-kind experiences. 

We are seeking friendly and professional Hosts for our Bistro Monadnock location. Our ideal candidate is organized, can communicate efficiently and effectively with a diverse group of guests and teammates. Hosts are responsible for welcoming customers to a food service environment and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls. Host’s duties primarily focus on ensuring the guests have a positive experience as soon as they enter the restaurant. Our goal is to anticipate guests' needs and exceed their expectations. 

Host Responsibilities:

• Welcoming guests as they walk into restaurant
• Helping guests with reservations and guiding them to their table.
• Giving guests accurate wait time estimates and politely showing them to the waiting areas.
• Providing guests with menus and answering any initial questions they may have.
• Optimizing seating at different tables to ensure even workload for wait staff.
• Answering phones and scheduling reservations with large parties.
• Performing opening and closing duties in line with company operational procedures.
• Performing related duties as requested by leadership teams.
• Showing up to work on time.
• Clocking out in a timely manner.
• Reporting to the General Manager or supervisor on duty.

Host Attributes:

• Punctual
• Ambitious, enthusiastic, and disciplined
• Practices good time management skills
• Ability to produce consistent high-quality service in a fast-paced environment
• Desire to exceed guests' expectations all while looking out for the businesses best interest
• Professional demeanor and polished appearance
• Ability to speak English fluently and clearly
• Sense of urgency, quick and savvy
• Moves with grace and efficiency
• excellent communication skills
• Willingness to learn
• Strong work ethic
• Positive attitude
• Team player

Qualification Requirements:

• Must have at least two (2) years of experience in a systems-based, full-service, restaurant setting.
• Highly developed interpersonal skills.
• Good communication skills and phone etiquette.
• Knowledge of a second language is a plus. 
• Working knowledge of point-of-sales systems.
• The ability to to stand for long periods of time.
• Basset Certification required.
• Food Handlers Certification required.
• Event Coordinator experience is a plus.