The Restaurant Assistant Manager is responsible to assist the manager in the front-end management and oversight of all activities of the restaurant in accordance with standardized policies in order to provide efficient, friendly services and profitable operations.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Tracking Inventory of all food and supplies and overseeing use of food and beverages within required dates 
• Supervising staff in terms of food preparation, customer service, cleaning, and repairs to restaurant and grounds
• Promoting cooperative effort, a team spirit, and good morale among employees
• Delivering excellent customer service including personally greeting and seating guests
• Resolving complaints from customers in a polite, friendly manner
• Performing daily inspections and periodic audits to check safety of equipment and to ensure that food is cooked properly; addressing engineering problems involving the cost, installation, and maintenance of such equipment
• Participating in training about standardized policies and conferring weekly with management about restaurant operations
• Providing regular, accurate, computerized reports of operations
• Helping with duties of other employees (e.g.server, cook, etc.) when necessary because of an unexpected absence or extra volume
• Responding to customer and community interests to develop marketing and advertising
• Performing other work-related duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certification or college degree preferred
• Previous restaurant experience required; previous management experience preferred; successful completion of progressive business management training program helpful
• Willingness to work evenings and weekends 
• Excellent customer service to treat patrons like family
• Strong communication skills to train and motivate employees
• Strong time management skills and accuracy to deal with a variety of duties and prepare reports according to schedule