****$250 bonus if you stay with us for 90 days****

Oxford Hotels & Resorts is an award-winning full-service hotel and food & beverage management company that includes a growing collection of independent lifestyle hospitality brands such as The Godfrey Hotel, LondonHouse, Hotel Julian, and The Thompson Chicago.

All employees are expected to deliver truly great service and to create a warm and friendly atmosphere for our guests.  Employees must work well as a team, maintain confidentiality and adhere to company policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

• Provide service to patrons and is accountable for an assigned section.
• Assumes 100% responsibility for quality guests’ experience
• Perform opening and closing procedures including but not limited to the set up and break down of stations, cleaning tables and checking tables before service is provided.
• Responsible to “up sell” on any given opportunity
• Maintain and ensure the overall cleanliness of each assigned station and the establishment.
• Ensure that all procedures concerning bar tabs and the transfer of tables are met.
• Perform accurate cash/credit handling and POS procedures
• Must be very familiar with all food and beverage items
• Check identification for proof of age when required
• Provide friendly, courteous and professional service to all internal and external customers/guests, at all times
• Help support staff (if any: back waiters, runners) when needed (running food, bussing tables) in order to comply with standards and provide responsive customer service.
• Retain and maintain complete knowledge of all food and beverage items
• Must be knowledgeable about Hotel, Restaurant/Lounge and surroundings, i.e. nearby entertainment, stores, hotels, etc.
• Must have the ability to work a flexible schedule and late hours when necessary
• Any other duties as assigned.

OTHER SKILLS AND ABILITIES REQUIRED:

• Excellent verbal and written communication skills
• Must have overall knowledge of alcohol, wine, and beer
• Customer service oriented
• Excellent organizational skills
• Wine knowledge and experience
• Allergy chart knowledge and experience
• Ability to work in a team independently
• Ability to successfully work in a fast paced environment
• Knowledge and familiarity with state liquor liability laws

HOURS

• Due to the seasonal nature of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, night shifts, and/or overtime. Also, depending on the season, hours may be reduced at any time.