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Creative Culinary Management Company hiring Floor Manager in New York, NY

Creative Culinary Management CompanyMore Info

Full Time • Salary ($65k - $80k)
Expired: Dec 30, 2022

Sorry, this job expired on Dec 30, 2022. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years


Job Details
The mission of Creative Culinary Management is to channel our passion for creating an elevated culinary experience, all with a view. We are in the heart of the Seaport in New York. Each of our restaurants offers a unique experience, including The Fulton by Jean-Georges, Malibu Farm, Dante Seaport, The Greens, and more to come in the future! Whether you are looking for a family feast on the cobblestones, an intimate dinner on the pier, or hosting a private event on our pier rooftop. Our partners' creative energy, combined with our extensive hospitality knowledge, ensures a notable encounter for each of our guests.

Position Summary

The Floor Manager is responsible for ensuring guests have a positive experience by exhibiting unsurpassed hospitality.

Essential Job Responsibilities

  • Supporting the Assistant General Manager in running the daily operations of the restaurant
  • Supervise line level staff, establishing positive working relationships
  • Support recruiting, hiring, supervision, scheduling, development, mentoring and training of managers and hourly employees
  • Monitor employee and guests’ activities to ensure liquor regulations are obeyed
  • Establish standards for personnel performance and guests’ service
  • Maintain front-of-house staff schedule and assign duties
  • Partner with the kitchen staff to ensure proper food presentation and timely preparation
  • Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
  • Maintain and keep record of food and equipment inventories
  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement
  • Keep records required by government agencies regarding sanitation or food subsidies
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
  • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned
  • Monitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted
  • Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs
  • Follow all company policies, procedures, and guidelines
  • Operate ethically to protect the assets and image of the company
  • Performs other duties and responsibilities as per business need

Desired Skills & Experience

  • A minimum of two years’ experience working in a fast-paced restaurant
  • Strong experience in upholding guest service standards
  • Organization and multi-tasking skills with attention to detail
  • POS and computer literate with the ability to learn and adapt to using all programs
  • Possess strong interpersonal (verbal and written), collaboration skills with a demonstrated high degree of emotional intelligence to manage and lead a diverse team; must support and promote a culture of inclusiveness, respect, and a positive employee experience
  • Professional demeanor, polished appearance with the ability to exceed guest's expectations
  • Ability to work in an ever-changing environment
  • Ability to work both independently and in a team environment
  • Strong work ethic and customer-focused approach
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Must be passionate, entrepreneurial, and dedicated to success

Physical Requirements

  • Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Must be able to lift and carry up to 25 lbs; Ability to stand for prolong periods of time and climb steps regularly.
  • Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.

BENEFITS & PERKS

  • Comprehensive medical, dental, vision and commuter benefits
  • Employee dining discounts
  • Professional growth and development opportunities
  • Referral bonus

COMPENSATION

The base pay range for this position is $65,000.00-$80,000.00. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc. 



Creative Culinary Management is an equal opportunity employer.


Compensation Details

Compensation: Salary ($65,000.00 - $80,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Potential Bonuses, Dining Discounts


Required Skills

Team Development and Training

Wine Service

Customer Service

POS Systems

Food Safety Knowledge

Conflict Resolution

High Volume Service

Scheduling

Service Procedures

Fine Dining Service

Can Lift Up to 50 Lbs

Reservation Management Platforms

Staff Management of up to 75

Communication

Wine Knowledge

Food and Beverage Pairing

Team Management

Training Others

Inventory Management

People Skills

Teamwork

Leadership

TIPS Certified

Ordering / Purchasing

Organizational Skills

Floor Management

Recruiting

Financial Management

Hospitality Management Degree

Problem Solving

Attention to Detail

Budgeting

Business Management Knowledge

Hospitality Driven

Work In a Fast-Paced Environment

Professionalism

Pricing

300 Covers Per Night

Read more


View Job Description

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Part of Creative Culinary Management Company

The mission of Creative Culinary Management is to channel our passion for creating an elevated culinary experience, all with a view. We are in the heart of the Seaport in New York. Each of our restaurants offers a unique experience, whether you are looking for a family feast on the cobblestones, an intimate dinner on the pier, or hosting a private event on our pier rooftop. Our partners' creative energy, combined with our extensive hospitality knowledge, ensures a notable encounter for each of our guests.

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