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JOB TITLE: Host/ Reservationist DATE: November, 2022
REPORTS TO: General Manager, Executive Chef, Floor Managers/ Supervisors
JOB SUMMARY: Responsible for serving and assisting Genesis House guests in a warm, accommodating and professional manner, ensuring complete customer satisfaction. Must actively embody Genesis House standards while in the workplace, both in interaction with fellow service team members, kitchen staff, guests and management. Level of service must be consistent with established Genesis House standards in every respect, as described in the employee manual and service handbook.
INTERACTIONS: All phone inquiries, Guests, Purveyors, General Manager, Executive Chef, Floor Managers, Supervisors, Other Hosts/ Reservationists, FOH and BOH Staff Members
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to excel at each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE: High school diploma or general education degree (GED); or six months to one year related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS: Ability to read, analyze and interpret general business periodicals, procedures or government regulations. Ability to write and respond to business correspondence. Ability to effectively present information and respond to questions from managers, guests and the general public.
REASONING ABILITY: Ability to apply creative solutions to practical problems and situations. Ability to remain flexible in determining a variety of problem solving approaches. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a host/ reservationist to successfully perform the essential functions of this job.
While performing the duties of this job, a host is regularly required to stand, walk, use hands to handle or feel objects, tools, kitchen equipment or controls and speak or hear. A host/ reservationist is frequently required to reach with hands and arms and taste or smell. A host/ reservationist is occasionally required to climb, balance, stoop, kneel, crouch or crawl.
A host/ reservationist must regularly lift and/or move up to 15 pounds; frequently lift and/or move up to 25-30 pounds. Specific vision requirements include close vision, and the ability to adjust focus.
WORK ENVIRONMENT: While performing the essential duties of this job a host is frequently required to work in a limited physical space with variable atmospheric conditions including ventilation, lighting, smoke and extreme temperatures. The noise level in the work area regularly exposed to construction materials, odors and debris.
Associates at Restaurant Associates are offered many fantastic benefits.
Full-time positions offer the following benefits to associates:
In addition, full-time positions also offer the following benefits to associates:
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).
Compensation: Hourly ($22.00)