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As a member of the Turk’s Inn family, you possess a passion for hospitality along with a thorough understanding of food and beverage. You are a positive presence that contributes to the guest experience at large. You take pride in your craft and cater to a diverse crowd.
Qualifications / Requirements
Responsibilities include but are not limited to:
Presence-- arrive physically and mentally prepared for your shift, prepared to stand for up to 8 hours
Proper execution of-- opening/closing duties, maintenance of the workspace, DOH compliance, cocktails and mixed drinks, service
Customer Relations-- welcome guests, guide them through the ordering process, offer suggestions to enhance the dining experience, anticipate needs in an effortless manner, inquire about allergies/aversions and relay to all necessary parties.
Cash Management-- process payment, handle cash, hold receipts, properly enter tips, properly document tips.
Bar Operations-- manage multiple service tickets, maintain a clean and organized workspace, transfer checks to dining tables, maintain a properly stocked bar.
Teamwork-- Assist colleagues when possible, work together to provide excellent service for the entire restaurant, run food & drink tickets, assist with the front door, clear and reset tables
Problem Solving-- execute proper protocol for food & drink related guest complaints, relay all other guest complaints to management, utilize chain of communication to gather information
Reports to: General Manager, Assistant General Manager
Hours: 6-8 hours shifts
Compensation: Hourly (Based on Experience) plus tips
American, Steakhouse, Seafood
Bar / Lounge, Night Club / Jazz Club, Upscale Casual