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Lead Server
The Hospitality Department
1250 Broadway 36th Floor - #4099 New York City, NY 10001
The Hospitality Department hiring Lead Server in New York, NY

The Hospitality Department hiring Lead Server in New York, NY

The Hospitality DepartmentMore Info

Full Time • Hourly ($15.00) plus tips
Expired: Dec 21, 2022

Sorry, this job expired on Dec 21, 2022. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years


Job Details

The Press Club Grill is located in the landmark Martinique New York Hotel, with a theme that will celebrate The Mad Men era in New York City, post-war through the late 1960s. Inspired by the Continental cuisine of the time, we will serve classic dishes that have been reinterpreted with a modernized point of view using local, seasonal, and high-quality ingredients. We thrive on creating memorable and incomparable experiences in hospitality and are looking for highly motivated, eager and driven individuals to join our opening team


JOB OVERVIEW:

  • Anticipate guests’ needs, respond promptly, and acknowledge all guests
  • Monitor guest satisfaction without having to ask the guest if everything is okay
  • Present menus, answer questions, and make suggestions regarding food and beverage
  • Write order on order pad with all pertinent information and in accordance with restaurant
  • Relay complete and accurate order to kitchen and bar using POS system according to service
  • Serve courses to guests from kitchen and service bar in a courteous and timely manner in accordance with established
  • Execute any specified tableside service styles as implemented by management and trained
  • Observe and communicate with guests to respond to any additional needs and determine when courses and meal have been
  • Present bill and process payment for food and service, in accordance with restaurant
  • Clear and reset tables at conclusion of each course, and mark table (or do we pre-set table with markings and clear flatware after each course) by position prior to each course arrival.
  • Complete product knowledge exams as directed by management with passing
  • Perform assigned duties to prepare dining room and service areas for each meal period and perform assigned break down duties at end of service to
  • Communicate problems with physical space and equipment to managers
  • Respond directly and appropriately, to guest feedback relating to food and
  • Relate guest feedback to restaurant and Kitchen management, in a timely and appropriate
  • Monitor and maintain cleanliness, organization and sanitation of guest and work areas during shift including restrooms, locker and storage, bar, kitchen, and service
  • Communicate clearly and timely with kitchen, bar, and service operations to ensure timeliness of restaurant
  • Maintain all menus and with current information, and in appropriate physical
  • Maintain complete knowledge of and comply with all policies, service procedures, and
  • Maintain complete knowledge of correct use of Use equipment only as intended.
  • Maintain knowledge at all times of current menus, product knowledge, special events, status of dining room count, PPX, and job
  • Attend restaurant pre-shift and training meetings, as well as required restaurant meetings and training
  • Pull chairs for guests when they get up from the table.
  • Prepare service areas including tables, chairs, and bar, and provide service for restaurant functions as
  • Ensure appropriate quantity, condition, and cleanliness of all mise en place prior to and during meal
  • Handling of cash, credit, and account
  • Complete assigned paperwork and closing duties, including preparation of shift Review status of assignments and any follow-up action with restaurant Manager and/or on-coming supervisor to hand-over effectively for each shift.

Compensation Details

Compensation: Hourly ($15.00) plus tips


Required Skills

Customer Service

Fine Dining Service

Food and Beverage Pairing

Wine Knowledge

POS Systems

Food Safety Knowledge

Can Lift Up to 50 Lbs

Service Procedures

Beer Knowledge

Spirits Knowledge

High Volume Service

Glassware Knowledge

Positive Attitude

Attention to Detail

Integrity

Leadership

Communication

TIPS Certified

Read more


View Job Description

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Corporate, Food Consulting, Restaurant Consulting, Other, Restaurant Group

We are the Hospitality Department. We thrive on creating memorable and incomparable experiences in hospitality—spanning the gamut of food service development, operations, consulting and strategy.

Previously operating separately as F. Becker Hospitality and Seasoned Hospitality respectively, Franklin Becker, Stephen Loffredo and Tora Matsuoka have joined forces as the hospitality department following over two decades of collaboration on various projects.

We are a team of highly experienced, New York City-based operators in the restaurant and hotel industry. Our diverse backgrounds allow us to provide omni-channel solutions in the hospitality sector. These include concept development, management, and consulting for fine dining restaurants, quick serve & fast casual brands along with CPG (consumer product goods) derived from QSR / FCB. We provide solutions in real estate, hotels and entertainment.