BUSSER

JOB REQUIREMENTS:

To include but not limited to:

• Setting and resetting of tables before, during and after service periods with clean dishes, silverware and polished glassware.
• Pouring waters, serving breads, condiments and some side-items as necessary.
• Buffing / polishing glass and silverware where necessary.
• Stacking and stocking of side stations with dry goods, extra-china settings and silverware.
• Setting up and breaking down of side stations before and after service.
• Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary
• Maintaining general cleanliness in the dining room during service periods.
• Cleaning all spills immediately, using floor signs when necessary.
• Loading / unloading linens when necessary.
• Bidding farewell to guests, using the guest’s name when known, and encouraging them to return.
• Anticipating the guests’ needs and responding appropriately with a sense of urgency.
• Actively working as a goodwill ambassador of the company by exhibiting the Art of Excellence philosophy. 
• Working as a team by assisting all guests and employees with their needs and inquiries.
• Effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees.
• Following all procedures and policies set forth by the company, division and department and CCHD.
• Following all health and safety regulations.

QUALIFICATIONS: (Include equipment knowledge/use)

• 2 Years experience as a busser in a similar, high-volume restaurant environment. 6 months required in a fine dining establishment.
• Good communication skills; multilingual is a plus.
• Must be able to speak and to read in English proficiently.
• Physically able to lift and carry at least 50lbs on a tray or arm service where it applies, as well as delicate china and glassware.
• Physically able to walk without assistance on various surfaces for an extended period of time.
• Professionally groomed in a manner consistent with department grooming standards.
• Positive attitude, self motivated, energetic and is a willing learner.
• Ability to follow directions well, make quick decisions, and keep organized while under pressure.
• Knowledgeable about health and safety regulations.
• Ability to perform a variety of duties with extreme care, concern and detail.
• Ability to use standard kitchen equipment, including, but not limited to toasters, refrigerators/coolers, slicers, bread knives, beverage machines.

LICENSE REQUIREMENTS:

• ServSafe Certification 
• Illinois BASSET Alcohol Training Certification