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Floor Manager
The Flatiron Room
37 W 26th St, New York, NY, United States
The Flatiron Room hiring Floor Manager in New York, NY

The Flatiron Room hiring Floor Manager in New York, NY

The Flatiron RoomMore Info

Full Time • Salary (Based on Experience)
Expires: Oct 22, 2022

95 people viewed

Required Years of Experience

3 years


Job Details

We are seeking to hire a full-time salaried Restaurant Manager with OPEN availability and have flexibility in terms of schedule, for our restaurant locations in Midtown

The Floor Manager is the leader of the restaurant team and the face of our brand when the General Manager is not present. Floor Manager has overall responsibility for running the daily operations of the Flatiron Room and its team.

The Floor Manager will directly report to the General Manager.

Responsibilities :

  • Be a company's brand ambassador and serve as a role model
  • Build a high-performing restaurant team to meet the high standards of service and quality of Goodnight Hospitality Group
  • Ensure guest satisfaction for our clientele.  
  • Respond to customer complaints or inquiries. Solicit customer feedback, input, and information through various communication vehicles.
  • Help create a welcoming environment and a strong sense of teamwork.
  • Maintain all cleanliness, health, hygiene, and security procedures
  • React to information and create a plan to consistently meet the expectations of all guests  
  • Understand and abide by all HR policies and procedures
  • Hire and train new employees. Supervise the day-to-day task assignments and performance for all staff
  • Perform administrative duties as delegated or otherwise assigned
  •  Coordinate daily opening and closing duties.  

Requirements :

  • Strong qualities of leadership and management, organisational and analytical skills, time management, and ability to multitask / meet deadlines
  • Excellent communicator (face to face, telephone, electronic or otherwise written)
  • A keen commercial and sales-focused approach to business
  • Pleasant and friendly personality, high level of personal presentation, self-confident, self-motivated, goal-orientated, competitive and results-driven with the highest standards of honesty, integrity, politeness, discretion, fairness, and approach
  • Creative problem-solver, implementer of ideas and negotiator
  • Excellent team player with outstanding interpersonal skills
  • Hard working, thriving for constant & consistent service excellence, and able to withstand and perform under the pressure of a fast-paced workspace
  • Flexible availability to working hours, weekdays, weekends, public holidays, and as the business otherwise demands
  • Minimum of 3 years of professional experience in progressively higher supervisory position
  • IT skills: proficient in email communication, advanced knowledge of Microsoft Office programs, Aloha POS and OpenTable
  • Must speak English fluently and  authorized to work in the US

Salary + benefits 

  • Salary - negotiable - based on experience
  • Paid time off accrual based on hours worked
  • Health insurance (medical, dental, and vision) available
Tell us why you are right for the job. We look forward to meeting you!
Only eligible applicants will be contacted.


About
 Goodnight Group:

Goodnight group hospitality is the young and vibrant company behind The Flatiron Room and Fine & Rare. Both venues have been awarded numerous prestigious awards including Trip Advisors 2020 “Diner’s Choice Award” which puts the restaurants in the top 10% worldwide, and Best Whiskey Bar in America 2021 by Whisky Magazine. We are looking for team players to join our group help us grow our business.

Goodnight Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Potential Bonuses



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