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Reservationist
NARO
610 5th Ave, CO04, Rink Level, New York, NY 10020
NARO hiring Reservationist in New York, NY

NARO hiring Reservationist in New York, NY

NAROMore Info

Full Time • Hourly (Based on Experience)
Expired: Oct 16, 2022

Sorry, this job expired on Oct 16, 2022. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years


Job Details

Co-founders Chef Junghyun 'JP' Park & CEO Ellia Park, and Naeun Hospitality (the highly acclaimed team behind Atoboy [2016] and Atomix [2018]) are excited to announce NARO (2022).

Located in the iconic Rockefeller Center, NARO's cuisine will be rooted in Korean cuisine, 'Hansik.' Through NARO, we hope to tell the story of Korean cuisine currently underrepresented overseas. Featuring multi-course tasting menus as well as a la carte options, NARO will focus on more subtle delicate flavors that are vegetable-forward, highlighting traditional techniques with seasonal ingredients. 

NARO is looking for an experienced and dedicated Reservationist to join our opening team. We are looking for passionate and enthusiastic food & beverage professionals, with endless curiosity and love for the restaurant industry, to learn and grow with our restaurant. 

This position reports to the NARO Guest Relations Manager, NARO Assistant General Manager, and NARO General Manager.

Reservationist responsibilities include (but are not limited to):

  • Be available to answer phone calls during operating hours.
  • Demonstrating exemplary hospitality when communicating, staying organized and being proactive in preventing potential issues with future reservations.
  • Handling and managing guest opportunities, and working with Guest Relations Manager - noting and escalating any problems as necessary.
  • Answer any inquiries from guests via email or phone voicemail and relay any pertinent information. 
  • Reservationists should have a sufficient understanding of our concept, service, food, and beverage so that they are able to knowledgeable answer basic questions from guests.
  • Coordinate credit card authorizations for pre-purchases for guests.
  • Having a strong working knowledge of Resy (or similar reservation platforms).
  • Assisting with menu updates and menu printing.
  • Work with Guest Relations Manager to coordinate and organize any event details.

Qualified Reservationist candidates must be energetic, enthusiastic, and have a great attitude, as well as:

  • At least 2 years of host experience (preferably in a fine dining setting)
  • Must be able to demonstrate an extensive organizational skills and communication
  • Previous experience with Resy is beneficial, but not required
  • Proficient in Microsoft Office and/or Google Workplace
  • Knowledge and/or experience with Korean food & beverage is a plus but not required

Physical Requirements:

  • Ability to lift up to 25lbs if necessary
  • Safely and effectively use all necessary tools and equipment
  • Stand and walk for an entire shift, including moving safely through all areas of the restaurant

NARO and Naeun Hospitality offer competitive compensation, commuter benefits, dining discounts, paid time off, and health, dental, and voluntary benefits package, and immense growth potential!  

If you feel you meet the requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you!  Please reply with a copy of your resume AND a cover letter detailing why you'd be a great addition to our team! 

NARO is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.


Compensation Details

Compensation: Hourly (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts

View Job Description

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Korean

Fine Dining

Part of NA:EUN Hospitality

NARO (2022), the upcoming project from the team behind Atoboy (2016) and Atomix (2018) -- is searching for team members!

Located in the iconic Rockefeller Center, NARO's cuisine will be rooted in Korean cuisine, 'Hansik.' Through NARO, we hope to tell the story of Korean cuisine currently underrepresented overseas. Featuring multi-course tasting menus as well as a la carte options, NARO will focus on more subtle delicate flavors that are vegetable-forward, highlighting traditional techniques with seasonal ingredients.

Open Jobs From NARO
Line CookSous ChefMaitre DSee all open jobs (16)