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Reservationist
Crown Shy
70 Pine Street, New York, NY
Crown Shy hiring Reservationist in New York, NY

Crown Shy hiring Reservationist in New York, NY

Crown ShyMore Info

Full Time • Hourly (Based on Experience)
Expired: Oct 9, 2022

Sorry, this job expired on Oct 9, 2022. Below are other jobs that may be of interest to you.

Required Years of Experience

1 year


Job Details

Crown Shy is the first solo project of Chef James Kent and Restaurateur Jeff Katz. Inspired by James’s upbringing in downtown New York and his experience leading the city’s most celebrated kitchens, Crown Shy is a neighborhood seasonal restaurant elevated by fine dining training and technique.

Located on the ground floor of Art Deco masterpiece 70 Pine Street, the dining room and bar occupy a series of rooms with floor to 16-foot-ceiling windows leading to an open kitchen.

The food at Crown Shy is rooted in European technique but draws inspiration from around the world, primarily the flavors from our childhoods, traveling, and the diverse cuisine in New York City.

Crown Shy has been awarded 1 Michelin star & 2 stars by the NYT and has been acknowledged as one of the most popular new restaurants in the city by multiple publications.

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As a Reservationist at Crown Shy you are responsible for cooperating with the Hospitality Manager and the rest of the management team on reservations and information inquiries for Crown Shy and SAGA. You are the voice of our restaurant and therefore must represent Crown Shy and SAGA through gracious and hospitable phone and email interactions.

This is a full time position with daytime hours. Crown Shy is open 7 days a week. We are closed for Thankskgiving, Christmas Eve, and Christmas Day.

Our restaurants offer access to insurance enrollments (must maintain 25 hours per week), no cost life insurance, a short term disability policy, an Employee Assistance Program (with access to free mental health counseling), 40% dining discounts at group restaurants, referral bonuses, and more!


Crown Shy believes in a ‘whole house’ mentality and we expect all departments (Pastry, Savory, Dining Room, Hospitality and Facilities) to support and motivate each other to achieve our goal of guest satisfaction. As a Reservationist, you may interact with all of these departments regularly and should be able to communicate effectively and respectfully with your co workers & managers.

CANDIDATE REQUIREMENTS
• Must have 1 years + experience in a fast-paced NYC restaurant as a Host or Reservationist
• Experience working with Resy is preferred
•  Excellent email and phone etiquette
• Proficient typing skills
• Must be knowledgeable of Industry critics & awards
• Must have full schedule availability
• Must be able to take constructive criticism and work well in a team dynamic
 
SERVICE RESPONSIBILITIES
• Be warm, knowledgeable and noticeably appreciative
• Accommodate guests by making each individual feel heard and helped
• Act professionally and always maintain composure 
• Identify and report problems to management immediately 
• Be able to multi-task phone, email, and in-office responsibilities and provide the appropriate service




Compensation Details

Compensation: Hourly (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts, Wellness Program


View Job Description

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3 Employee RecommendationsSee Details

Part of Radicle Hospitality

Crown Shy is the first solo project of Chef James Kent. Inspired by James’ upbringing in downtown New York and his experience leading the city’s most celebrated kitchens, Crown Shy is a neighborhood seasonal restaurant elevated by fine dining training and technique.

Located on the ground floor of Art Deco masterpiece 70 Pine Street, the dining room and bar occupy a series of rooms with floor to 16-foot-ceiling windows leading to an open kitchen.

The food at Crown Shy is rooted in European technique but draws inspiration from around the world, primarily the flavors from our childhoods, traveling, and the diverse cuisine in New York City.

At the end of the day, we are committed to creating and cultivating restaurants where E V E R Y O N E is eager to return.

Awards
2022
2020
Open Jobs From Crown Shy
Floor ManagerBar Production SpecialistFood RunnerSee all open jobs (8)