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 Corner Bar at Nine Orchard hiring Room Service Attendant in New York, NY

Corner Bar at Nine OrchardMore Info

Full Time • Hourly (Based on Experience)
Expired: Oct 2, 2022

Sorry, this job expired on Oct 2, 2022. Below are other jobs that may be of interest to you.

Required Years of Experience

1 year


Job Details
We are looking for In Room Dining Server to join the group for an exciting upcoming project!

Nine Orchard is a luxury, boutique hotel in a beautiful landmark building on Manhattan's Lower East Side.  The Food and Beverage program is curated by Chef Ignacio Mattos and the team at Mattos Hospitality whose other restaurants include Estela, Altro Paradiso and Lodi. Nine Orchard will house two restaurants, an elegant cocktail lounge and two event spaces on the hotel's second floor and a rooftop deck.  


Purpose

The In Room Dining Server will serve guests staying at the 9 Orchard Hotel while upholding the quality of food, beverage, and service. This person will ensure in room dining service runs smoothly and efficiently for guests to have pleasurable experiences.

Key Focus

  • Attend to all incoming requests and orders from hotel guests in a timely manner.
  • Deliver food and beverage orders to guests’ rooms while upholding standards
  • Prepare and set up the dining area to the guest’s preference.
  • Ensure all food and beverage orders are fulfilled and uphold quality.
  • Provide attentive and quality service to all guests during their visit.

Personnel:

  • Ensure compliance with occupational, health, and safety standards.
  • Participate in in room dining service and team trainings.
  • Uphold food and beverage knowledge.
  • Ensure consistent communication with staff members, management, and the kitchen during service.
  • Demonstrate ability to aid co-workers during service while successfully maintaining responsibilities.

Guest Service

  • Ensures all guests consistently receive courteous and efficient service.
  • Responds positively and promptly to customer concerns and complaints.
  • Maintains guest satisfaction by monitoring and evaluating food beverage and service offerings.
  • Communicating any food allergy or special nutrition needs to kitchen staff.
  • Builds relationships with repeat guests.
  • Ensures consistent execution of company policies and procedures including recently created and evolving COVID guidelines.

Service Standards

  • Act as part of the team to maintain the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service.
  • Reliably complete all assigned side work.
  • Follow all company policies and procedures including recently created and evolving COVID guidelines.
  • Demonstrate knowledge of Department of Health (DOH) standards.
  • Completes side work according to the schedule.
  • Keep work area clean and organized.

Company Values

  • Understanding that we require a positive and respectful attitude in the workplace.
  • Understand and strive to behave in a way that is in line with the company’s values of respect, excellence, transparency, and resilience. The full definition of these values is in our company handbook.

Physical Demands

  • The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, standing for long periods, bending, and moving intermittently during working hours.

**Pursuant to applicable New York City law, all staff members are required to be fully vaccinated against COVID-19. The Company also requires all staff members to receive a COVID-19 booster, within the time frame established by Company policy based upon when the employee was fully vaccinated against COVID-19. Proof of compliance with these requirements must be furnished before an individual can be scheduled to work for the Company. Should you wish to discuss an accommodation to these requirements, please let us know.**

We are an equal opportunities employer, all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Compensation Details

Compensation: Hourly (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts


View Job Description

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New American, American

Boutique Hotel, Luxury Hotel, Full Service Hotel

1 Employee RecommendationSee Details

Part of Mattos Hospitality

Nine Orchard is a luxury, boutique hotel located on Manhattan's Lower East Side. The Food and Beverage offerings are curated by the Mattos Hospitality team, led by Chef Ignacio Mattos, owns and operates New York classics including Estela, Altro Paradiso and Lodi.

The Food and Beverage program at Nine Orchard includes Corner Bar, Lobby Lounge, a collection of private event spaces, in-room dining, and soon a fine-dining restaurant, Amado Grill.

We are actively recruiting for our team at Nine Orchard. If you would like to take part in this exciting opportunity, please review our job posts and apply today. We look forward to connecting soon!

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