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Host/Hostess
Pendry Chicago
230 Michigan Ave, Chicago, IL 60601, United States
Pendry Chicago hiring Host/Hostess in Chicago, IL

Pendry Chicago hiring Host/Hostess in Chicago, IL

Pendry ChicagoMore Info

Full Time • Hourly (Based on Experience)
Expired: Sep 11, 2022

Sorry, this job expired on Sep 11, 2022. Below are other jobs that may be of interest to you.

Required Years of Experience

0-1 years


Job Details

PRIMARY OBJECTIVE OF POSITION:

To provide friendly, courteous and professional service to guests in the hotel’s food and beverage outlets and In-Room Dining while maintaining a high level of service as per Pendry Chicago and Forbes standards.


RESPONSIBILITIES AND JOB DUTIES:

  • Meet and greet guests as they arrive and depart, offer choice of seating, then escort them to their table and present menu.
  • Assist in maintaining proper set-up of the dining room.
  • Answer telephone inquiries and have appropriate knowledge of the hotel’s feature to provide necessary information to guests; must use proper phone etiquette (in line with Pendry and Forbes standards) when answering the phone.
  • Maintain cleanliness and standard presentation of all menus.
  • Receive, record and make any necessary arrangements for reservations and special functions in the restaurant utilizing Open Table.
  • In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
  • Maintain an open line of communication between guests, management and line associates.
  • Report duty as scheduled by direct supervisor according to operating hours.
  • Provide maximum levels of guest service while maintaining Pendry Chicago standards.
  • Be fully versed in all Forbes service standards.
  • Other duties as assigned by direct supervisor.
  • Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.

PHYSICAL DEMANDS:

  • Activities include standing, reaching, bending, pushing, pulling, handling, grasping, lifting, carrying, seeing, hearing, talking, walking.  Considerable repetitive motion of hands and wrists as pertaining to pouring of drinks from bottles and shaking with shakers.
  • Requires the ability to lift and carry object weighing up to 50 pounds.
  • Standing for 90% of work shift is required.


SPECIAL SKILLS REQUIRED:

  • Must have basic knowledge of food and beverages preparation.
  • Basic knowledge of POS systems, i.e. Micros.
  • Fluent in the English language writing skills necessary for completion of requisitions, balance sheets and vouchers.
  • Sufficient manual dexterity in hands.
  • Ability to read, speak and understand the English language in order to communicate with guests and other staff members.
  • Ability to remember, recite and promote the variety of menu items.
  • Ability to work stand and work in confined spaces for long periods of time.
  • Ability to operate beverage equipment: coffeemaker, iced tea machine, etc.

EDUCATION REQUIRED:

High school diploma required.

Bachelor’s Degree preferred.

EXPERIENCE REQUIRED:

Prior Food and Beverage experience required.

LICENSES OR CERTIFICATES:

Food Handler’s Certification or ability to obtain one.

TIPS certification or ability to obtain one.


Compensation Details

Compensation: Hourly (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k

View Job Description

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