Job is saved!

Click your avatar to
access saved jobs and applications

Floor Manager
Somewhere Nowhere NYC - Lounge, Nightclub & Rooftop Pool
112 W 25th St, New York, NY 10001, United States
Somewhere Nowhere NYC - Lounge, Nightclub & Rooftop Pool hiring Floor Manager in New York, NY

Somewhere Nowhere NYC - Lounge, Nightclub & Rooftop Pool hiring Floor Manager in New York, NY

Somewhere Nowhere NYC - Lounge, Nightclub & Rooftop PoolMore Info

Full Time • Salary (Based on Experience)
Expired: Sep 10, 2022

Sorry, this job expired on Sep 10, 2022. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years


Job Details

DESCRIPTION

Somewhere Nowhere NYC is a sophisticated two-level indoor lounge & open air rooftop pool perched high in the heart of Chelsea. This whimsical garden-inspired lounge provides a magical getaway from the busy streets and sounds of NYC without having to leave the city.

POSITION SUMMARY 

The Floor Manager is responsible for supervising and assisting with the setup, service, and cleanup of the entire venue. This role is also responsible for ensuring the quality of service, compliance with health, safety, and sanitation and alcohol awareness standards. This position must provide guest service that is beyond expectations so that Somewhere Nowhere will meet and/or exceed budgeted expectations. This position reports into the General Manager position.

 
Primary Duties and Responsibilities (includes but not limited to):

  • Ensure a high level of hospitality and maintain a guest first mentality to drive the business forward
  • Provide leadership and direction in real time to employees to improve performance and role model a high level of initiative and drive
  • Teach, coach & mentor a diverse hourly FOH staff on a daily basis
  • Manage all facets of day to day operations with detailed approach to safety, maintenance, repairs, and sanitation/cleanliness.
  • Responsible for all floor service supervision
  • Be physically present on the floor during service to ensure service standards
  • Responsible to maintain overall ambiance to remain on brand, including but not limited to Music & Lighting 
  • Oversee inventory control & focus on loss prevention within weekly operational tasks
  • Anticipate guests’ needs, respond promptly, and acknowledge all guests
  • Maintain low staff turnover rate and high morale
  • Operate ethically to protect the image of Somewhere Nowhere
  • Engage all team members by hosting pre-shift meetings with a focus on the standards of service, detailed menu descriptions, large parties, and guest experience
  • Support service staff by accompanying them to tables while overseeing their quality of service; coach and counsel service staff
  • Oversee side work and train as necessary
  • Inspect the Floor, including but not limited to staff uniforms, table tops, glassware, flatware, etc. to ensure quality control
  • Ensure all health code department standards are being met
  • Engage all customers on arrival, during the service and on departure; record guest preferences, update profile and encourage reviews
  • Adhere to company standards and service levels to increase sales and minimize costs
  • Ensure all staff members are properly trained and up to date on wine and liquor laws
  • Contributes to the menu and ensures that front-of-house offerings are of the highest caliber
  • Attends, leads and participates in any training sessions, departmental meetings or pre-service meetings.
  • Learn by listening, observing other team members and sharing knowledge while leading by example.
  • Portrays a positive and professional attitude.
  • Maintains and promotes updated knowledge of company policies and procedures
  • Self-disciplined, shows initiative, possess leadership ability, and is outgoing
  • Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to Somewhere Nowhere’s problems
  • Enforce disciplinary actions as needed
  • Performs other duties and responsibilities as required or requested

KNOWLEDGE, EXPERIENCE AND SKILLS

  • 2+ years of progressive experience in the hospitality industry, management experience preferred
  • A professional and polished approach to leadership with a passion for hospitality
  • Excellent communication skill and critical thinking / decision-making skills
  • A warm and gracious outlook, the ability to create stellar guest experiences
  • Ability to teach and mentor others with a positive attitude
  • Positive attitude and strong work ethic with the mentality of a team player
  • Ability to drive and measure performance/success
  • Must be open to working day or night shifts, week days, weekends, and holidays
  • Passionate, entrepreneurial, and dedicated to success
  • Prior events experience is a plus

BENEFITS

  • Competitive salary
  • Annual bonus
  • The opportunity to join a growing brand
  • Health Insurance

Somewhere Nowhere NYC is part of the El Grupo SN portfolio.

Please note that El Grupo SN does not accept photos of applications.  We review submitted applications and resumes based on non-discriminatory factors such as, the needs of our business, job skills and prior experience.  Any applicant who submits a photograph during the application process will be automatically disqualified from consideration. 

El Grupo SN is proud to be an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Potential Bonuses


Required Skills

Attention to Detail

Multitasking

Professional Communication

Enthusiasm

Positive Attitude

View Job Description

Open Jobs From Somewhere Nowhere NYC - Lounge, Nightclub & Rooftop Pool


Host
Full/Part Time • Hourly (Based on Experience)
Require min. 1 year of experience
Floor Manager
Full Time • Salary (Based on Experience)
Require min. 2 years of experience

Other jobs you might be interested in


Floor Manager
The Flatiron Room
Full Time • Salary (Based on Experience)
New York, NY • Bar / Lounge
Floor Manager
Stout NYC
Full Time • Salary (Based on Experience)
New York, NY • Casual Dining
+14 Awards
Front of House Manager
Gramercy Tavern
Full Time • Salary (Based on Experience)
Union Square Hospitality Group
New York, NY • Fine Dining
Front of House Manager
RBM Restaurants
Full Time • Salary (Based on Experience)
New York, NY • Upscale Casual
Floor Manager
Le Salon Cocktail Bar & Lounge
Full Time • Salary (Based on Experience)
Chanson International
New York, NY • Bar / Lounge
Floor Manager
Crafted Hospitality
Full Time • Salary ($65k)
Crafted Hospitality
New York, NY • Restaurant Group
Floor Manager
Gus's Chop House
Full Time • Salary (Based on Experience)
Brooklyn, NY • Upscale Casual
Floor Manager
La Pecora Bianca - Midtown
Full Time • Salary ($75k - $90k)
La Pecora Bianca
New York, NY • Upscale Casual
Floor Manager
Quality Branded
Full Time • Salary (Based on Experience)
Quality Branded
New York, NY • Restaurant Group
Floor Manager
Au Za'atar
Full Time • Salary ($75k - $85k)
New York, NY • Upscale Casual
Floor Manager
La Pecora Bianca - UWS
Full Time • Salary ($75k - $90k)
La Pecora Bianca
New York, NY • Upscale Casual
Floor Manager
La Pecora Bianca - UES
Full Time • Salary ($75k - $90k)
La Pecora Bianca
New York, NY • Upscale Casual
Front of House Manager
Union Square Hospitality Group
Full Time • Salary (Based on Experience)
Union Square Hospitality Group
New York, NY • Restaurant Group
Floor Manager
Becco
Full Time • Salary ($60k - $65k)
RSC Management Services
New York, NY • Casual Dining
Award
Floor Manager
Crown Shy
Full Time • Salary (Based on Experience)
Radicle Hospitality
New York, NY • Upscale Casual
Floor Manager
Piggyback by Pig & Khao
Full Time • Salary (Based on Experience)
Restaurants by Leah Cohen & Ben Byruch
New York, NY • Casual Dining
Floor Manager
La Pecora Bianca - SoHo
Full Time • Salary ($75k - $90k)
La Pecora Bianca
New York, NY • Upscale Casual
Front of House Manager
Marta
Full Time • Salary (Based on Experience)
Union Square Hospitality Group
New York, NY • Upscale Casual
+5 Awards
Floor Manager
Marea - New York
Full Time • Salary (Based on Experience)
Altamarea Group
New York, NY • Upscale Casual
Front of House Manager
Smyth Tavern
Full Time • Salary (Based on Experience)
Mercer Street Hospitality
New York, NY • Fine Dining
Front of House Manager
Mercer St
Full Time • Salary (Based on Experience)
Mercer Street Hospitality
New York, NY • Fine Dining
Floor Manager
La Pecora Bianca - Nomad
Full Time • Salary ($75k - $90k)
La Pecora Bianca
New York, NY • Casual Dining
Front of House Manager
Torch and Crown Brewery & Restaurant
Full Time • Salary (Based on Experience)
New York, NY • Gastro Pub
Floor Manager
53
Full Time • Salary (Based on Experience)
Altamarea Group
New York, NY • Upscale Casual
Floor Manager
La Pecora Bianca - Bryant Park
Full Time • Salary ($75k - $90k)
La Pecora Bianca
New York, NY • Upscale Casual
Floor Manager
Armani Ristorante
Full Time • Salary (Based on Experience)
New York, NY • Bar / Lounge
+22 Awards
Dining Room Manager
Eleven Madison Park
Full Time • Salary (Based on Experience)
Make it Nice
New York, NY • Fine Dining
Floor Manager
Lupa Osteria Romana
Full Time • Hourly (Based on Experience)
RSC Management Services
New York, NY • Casual Dining

American

Bar / Lounge, Night Club / Jazz Club

HostFloor Manager