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Kissaki Hospitality Group  hiring Restaurant Manager in New York, NY

Kissaki Hospitality Group More Info

Full Time • Salary ($70k - $80k)
Expired: Sep 7, 2022

Sorry, this job expired on Sep 7, 2022. Below are other jobs that may be of interest to you.

Required Years of Experience

3 years


Job Details

Kamasu, Kissaki Hospitality Group's brand new concept, is set to open this summer in Hudson Yards. Kamasu will be the first Kissaki brand to focus on approachable, high quality and innovative sushi, hand rolls and donburi.

Kamasu is currently seeking an experienced Restaurant Manager to help lead our fast paced, upscale dining environment. Rapid promotion available to correct candidates ready to prove themselves. 

Job Details:

Overseeing front of house operations to deliver an efficient and hospitable dining experience to all guests
- Act as role model for outstanding service; continuously work to elevate service standards, and personally
embodies hospitality in daily actions
- Act as a cultural and brand ambassador for Kissaki in and outside of the restaurant
- Help guests make selections from food and beverage menus, suggest courses and pairings, explain any off-menu dishes, answer all food preparation questions
- Manage hourly front of house employees in their daily responsibilities, providing clear, effective
direction
- Monitor employee schedules daily to ensure proper staffing levels for business volume
- Ensures that all Kissaki drink and food recipes and procedures are followed, maintaining the highest quality and consistent product standards
- Collaborate with back of house management to effectively troubleshoot mistakes and problems
- Conduct DOH walk-throughs multiple times per day to ensure DOH compliance; address all DOH violations
immediately
- Promote and practice safe work habits through trainings, education and day-to-day management
- Identify and resolve potential safety hazards and ensure accidents are documented following proper procedure
- Oversee product orders for accuracy and appropriate levels to reduce waste and breakage
- Communicate with vendors as needed to ensure optimal product quality and delivery schedules
- Call in second run product if necessary; communicate any 86’ed items to the managers on duty and include in nightly notes for ownership
- Update opening and closing checklists as needed
- Oversee breakdown and cleaning of dining room at the end of the shift
- Update knowledge and skills by participating in ongoing educational opportunities
- Read daily service notes and address any areas of concern

People Management:
- Hire, train, manage, coach, counsel, and evaluate hourly members of the front of house team
- Create weekly schedule for hourly front of house staff
- Identify staffing needs and collaborate with the HR Department to post open positions
- Maintain a professional relationship with the team, adhering to all standards of conduct outlined in Kissaki’s Employee Handbook
- Consistently monitor, coach and encourage management team and hourly service employees to meet Kissaki’s service and hospitality standards
- Establish regular communication with front of house team including pre-shifts, meetings, trainings, etc.
- Ensure all new hires are thoroughly trained on the expectations of the restaurant, steps of service, recipes, and presentation required of each dish
- Resolve team member conflicts by following Kissaki’s compliant handling procedures
- Prepare disciplinary write-ups and terminations as needed; ensure HR approves all disciplinary actions, and ensure coaching conversations are always delivered with two managers present

Essential Functions:
- The ability to proficiently speak, understand, read and write in English
- The ability to comprehend and follow written and verbal direction
- The ability to understand intermediate math
- The ability to use a computer system for emails, spreadsheets, invoicing, etc.
- The ability to work independently or as part of a team
- The ability to lift at least 30 pounds on a regular basis
- The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day
- The ability to adapt to a fast-paced and challenging work environment
- The ability to approach their work with a sense of ownership and work with a sense of urgency
- The ability to work nights, weekends and holidays, and a variable schedule, per the needs of the business
- The ability to perform essential job functions under pressure and maintain professionalism when under stress
- The ability to adhere to posted schedule and clock in/out at times
- The ability to adhere to all HR policies and guidelines
- The ability to lead, coach, inspire and motivate a large team
- The ability to effectively delegate tasks and follow up
- The ability to skillfully train team members
- The ability to take initiative and resolve issues skillfully, appropriately, and in a timely manner


Compensation Details

Compensation: Salary ($70,000.00 - $80,000.00)

Benefits & Perks: Health Insurance, Paid Time Off, 401k


View Job Description

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Japanese

Restaurant Group

Part of Kissaki

At Kissaki we believe in honoring and sharing traditional Japanese cuisine with the world. The restaurant roots itself in omakase sushi and kaiseki tradition and bases its dishes in mindful sourcing, seasonality, and quality. Designed to take diners on a culinary exploration through their senses. Kissaki welcomes you to join us for a unique experience at one of our beautifully designed omakase counters, dining rooms or at one of our comfortable outdoor dining sections.