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Assistant General Manager
Revival Food Hall
125 S Clark St, Chicago, IL 60603, United States
Revival Food Hall hiring Assistant General Manager in Chicago, IL

Revival Food Hall hiring Assistant General Manager in Chicago, IL

Revival Food HallMore Info

Full Time • Salary (Based on Experience)
Expired: Sep 1, 2022

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Required Years of Experience

0-1 years


Job Details

ASSISTANT GENERAL MANAGER

Reports to: Revival Food Hall General Manager


Job Summary

Revival Food Hall is looking for leaders! We have a growing food hall brand that interacts with some of Chicago's best chefs day in and day out. The Assistant General Manager is responsible for the oversight of all RFH floor staff (Backbones, porters and greeters).  You will be working in conjunction with the Food Hall General Manager to help create and implement various internal operations processes including, but not limited to; training and integration of staff, ordering and receiving logistics, sanitation standards and operations, office administration and assistance in private events. The person in this position must lead with the best example of enthusiasm for our concept, customer appreciation, and co-worker interaction. 


Summary of Essential Job Functions

Operational Oversight

Manage the distribution, accounting and inventory of the day-to-day processes of the RFH General Store™.

Ensure accurate and quality-conscious inventory control of all consumables, disposables and cleaning supplies. Manage all documents specific to RFH General Store ™ accounting.

Continuously update and distribute working documents for RFH General Store ™ items. Self-manage to ensure accuracy in pricing of and charges for RFH General Store ™ items with regular audits of invoices and direct communication with purveyors.

Working with RFH Management Team and vendors, help to maintain and further develop a receiving and logistics strategy for daily deliveries of supplies and courier packages.

Attend weekly meetings with RFH management, 16”OC shared services teams, CBRE Property management; see all tasks assigned to completion, following up and documenting as necessary.

Oversee efficient staff scheduling for the department and ensure that their productivity is met or exceeded by company standards.

Create, implement and oversee opening, mid shift and closing staffing guidelines for operation and responsibilities for daily, weekly and monthly tasks.

Create, utilize and reinforce communication tools for the support and development of effective delivery and implementation of operational action items and initiatives.

Work with RFH Management Team and vendors, help to maintain and further develop a sanitation strategy. Pursue opportunities for compliance, documenting violations and corrections, communicating regularly with all principal owners and on-site managers. 

Institute schedules and tasks for regular deep cleaning of shared spaces. Document and communicate results for correction. 

Possess working knowledge of and be the source of information on appropriate food safety practices and corrective actions.

Working with vendors directly, be the first point of contact to facilitate repairs and maintenance requests for CBRE Engineering team utilizing Able work order system. Monitor all spaces for structural, aesthetic, and safety repairs.

Work closely with Revival Cafe Bar and Bakery managers to help in the development of department operations & staff support

Manage appropriate usage and monitor records of service for waste management, pest control, grease removal, linen rental, filter exchange, cleanings and other services of facility and equipment.

Work closely with the 16”OC accounting team to develop our internal invoicing and receiving plan, ensuring accuracy and accountability for reference.

Participate in monthly financial closing and review procedures under direction of group CFO, Director of Food Halls and GM.

Maintain programs and records in digital platforms such as Google Drive, Jotform, Trello, Creative Cloud, Lunchbox, etc.

Continuous and ongoing development of this position and the job description.


Recruitment & People Development

Further recruit, hire, and develop the RFH floor team, ensuring timely recruitment and training of your team. 

Establish and implement scheduling through 7 Shifts, understanding the fluctuation of business for ample coverage and conscious application of labor budget.

Oversee and lead ongoing succession planning and career advancement of your team.

Ensure that all training and required certifications are met. Implement training tools that apply to various learning styles to foster a mutual success for RFH and all employees.

Oversee and maintain a pleasant and supportive work environment, integrating employees into the multi-faceted operation and collaborative work environment.

Ensure efficiency and best practices of your team; set up regular/ongoing all-staff meetings.

Maintain payroll (report/review with GM on bi-monthly pay cycles) and be the first point of contact for any HR related issues for all RFH floor staff.

Utilize and further develop HR practices within RFH & 16OC utilizing existing processes & tools, accurate record keeping, fair and consistent treatment of employees.

Manage and support your team, give positive feedback and respectfully address performance issues quickly and thoroughly.


Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Potential Bonuses, Dining Discounts


Required Skills

Microsoft Excel

Communication

Enthusiasm

Organize Team Meetings

View Job Description

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1 Employee RecommendationSee Details

Part of 16 On Center

Operated by Chicago hospitality collective 16″ On Center, Revival Food Hall is an all-local dining concept spotlighting the best of Chicago’s acclaimed culinary scene under one roof. The massive, 24,000 square foot marketplace is located in the heart of Chicago’s central business district, on the ground floor of The National – a restoration of a historic 1907 Daniel Burnham-designed 20-story building. This cornerstone of The Loop neighborhood opened in 2016, and boasts 15 fast-casual stalls featuring many of Chicago’s favorite neighborhood restaurants in a grab-and-go setting, plus a handful of all-new concepts debuting from several acclaimed Chicago chefs.