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Host
Officina - Wharf DC
1120 Maine Ave SW, Washington, DC 20024, United States
Officina - Wharf DC hiring Host in Washington, DC

Officina - Wharf DC hiring Host in Washington, DC

Officina - Wharf DCMore Info

Full/Part Time • Hourly (Based on Experience)
Expired: Sep 1, 2022

Sorry, this job expired on Sep 1, 2022. Below are other jobs that may be of interest to you.

Required Years of Experience

0-1 years


Job Details

Officina [oh · fee · she · nah], or “workshop,” is an Italian-inspired culinary collective from Chef Nicholas Stefanelli of Michelin-star Masseria. Officina is the realization of Chef Stefanelli's career-long dream to bring the very best of Italian gastronomy together under one roof.

Our flagship is a three-story space home to an all-day cafe, highly-curated marketplace featuring sought-after ingredients and prepared specialty items, a casual trattoria rooted in classic Italian cuisine, rare Amaro Library, versatile private event spaces, and year-round rooftop. 

In terms of both cuisine and service, our standards are high – and so are those of our guests. 

We offer our family a healthy work-life balance, benefits, and an enriching work environment. We invite you to join our growing creative and passionate team of hospitality professionals at Creative Food Group. 

Requirements

*18 years or older 

*Proficiency in English (speaking, reading, writing)

Preferred Qualifications

*High School Diploma or equivalent

*Some work experience in a restaurant setting

*Experience working with reservation system(s)

What we expect from you

*Ability to act with integrity, honesty, and knowledge that promote the culture, values, and mission of Officina *Willingness to work and learn in a team environment

*A passion for food services 

*Ability to adapt and make decisions quickly in a fast paced environment

*Maintain a positive and professional attitude with the team(s) 

*Strive to present the best products 

*Contribute to weekly staff education meetings 

Key Responsibilities 

*Greeting every guest as they enter the restaurant

*Offer assistance to our guests with coats, bags, strollers, etc.

*Accommodating guest requests to best of ability 

*Give warm farewell to every guest as they leave the restaurant 

*Immediately notifying management of any guest complaints, including any interactions with a guest that causes the host to believe the guest is not 100% happy with their visit

*Answering phones in a professional and polite manner, taking reservations, accommodating guest requests, and answering any questions

*Offering the best as possible customer service

*Handling Tock (reservation system) to make guests’ check-in and seating as smooth as possible

*Maintaining updated table information on Tock 

*Conveying all appropriate guest information to managers, staff, and chef (VIP’s, special occasions, events, special requests) 

*Quoting accurate wait times for walk-in guests

*Maintaining a clean and orderly host station and entrance area

*Helping with other side work as needed

 Physical Requirements 

*Ability to stand and walk for extended periods of time 

*All employees are to maintain a neat and well-groomed appearance (specifics will be provided)

Creative Food Group strives to cultivate an inclusive work environment and is proud to celebrate diversity within our ranks. We are Equal Opportunity Employers and provide equal employment opportunities to all applicants for employment without regard to color, race, gender identity, age, disability, religion, sexual orientation, national origin, genetic information, marital status, or status as a covered veteran in accordance with applicable law.

All interested energetic team-players looking to continue their personal and professional growth in a young, hungry, and growing hospitality company that feel they meet the qualifications above, are encouraged to apply. 


Compensation Details

Compensation: Hourly (Based on Experience)

Benefits & Perks: Health Insurance, Commuter Benefits, Dining Discounts


Required Skills

Customer Service

Communication

Teamwork

Telephone Skills

Work In a Fast-Paced Environment

Multitasking

Professionalism

People Skills

Positive Attitude

Read more


View Job Description

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Italian

Upscale Casual, Fine Dining, Bakery / Patisserie, Wine Bar, Bar / Lounge, Restaurant Group

Part of Creative Food Group

Officina, from Chef Nicholas Stefanelli, is an Italian restaurant and retail concept at The Wharf in Washington, D.C. We feature a 90 seat dining room with an open kitchen, a year round outdoor rooftop bar overlooking the Washington Channel, private dining rooms, a high-end Amaro library, rustic lunch counter, and an Italian retail market offering everything from fresh pasta to imported Italian wines. In addition to a fresh, innovative, and seasonal menu we have an extensive wine list and a ground breaking bar program.

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