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Union Square Events - The Conrad Downtown hiring Assistant Director of Banquets - Conrad in New York, NY

Union Square Events - The Conrad DowntownMore Info

Full Time • Salary (Salary)
Expired: Aug 22, 2022

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Required Years of Experience

2 years


Job Details

 

Union Square Events is looking for an Assistant Director of Banquets to join their growing team at the Conrad Hotel!

 

Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout New York City and beyond. 

Who you are: The Assistant Director of Banquets leads the Front of House Event Staff in the execution of service and hospitality for all events at the Conrad New York Downtown. Responsible for the training, morale, and professional development of all Banquet Managers, Servers, Housemen, the Assistant Director of Banquets establishes and maintains service standards and hospitality best practices. As the leader of our Event Staff, the Assistant Director must embody USHG’s Family Values and Conrad’s Forbes Four-Star training. The Assistant Director of Banquets should be able to teach and coach USHG’s Culture while ensuring compliance with the Local 6 Collective Bargaining Agreement and local labor laws. This position participates in pre-event planning in collaboration with Conrad’s Catering & Events team is also at key events to support and evaluate service and hospitality on-site.  

What you’ll do:

  • Develop and maintain a high-performance front-of-house event team, ensuring quality and creating client and guest raves
  • Lead and coach the Banquet FOH team with Enlightened Hospitality and strong technical skills. 
  • Oversee the Banquet floor operation logistics and manage client expectations to provide exemplary service to guests
  • Manage a team of Banquet Managers by assigning daily tasks to ensure all areas of the operation are seamlessly executed
  • Support event planning process and internal communications through collaboration with Catering & Events team daily following USHG's Enlightened Hospitality and Hilton Luxury Standards
  • Create service-related documents and tools for Event Staff (sequence of service, order sheets, assignment grids) and ensure effectiveness
  • Ensure precise knowledge and adherence to all applicable laws, policies, and procedures

What we need from you:

  • 3+ Years F&B Management preferably Banquets
  • Strong understanding of Service and Operations as it pertains to Catering
  • Proficiency in all roles needed to manage an event including but not limited to: Bussing, Passing Food, Table Service, Expediting, Bartending, and Co-Captaining
  • Proficient in POS Systems (Agilisys)
  • Strong Computer Skills (Microsoft Office, Delphi, Salesforce,
  • Social Tables, ADP Timesaver, Evention, CaterXpert preferred)
  • Bachelor’s Degree

What you’ll get from us:

  • Competitive salary with bonus potential
  • Comprehensive Medical, Dental, and Vision insurance
  • Paid Time Off to support you with an active life outside of work
  • Paid Parental Leave
  • Life Insurance
  • Flexible Spending Options (health care, dependent care, transit & parking)
  • Employee Assistance Program to support overall mental wellbeing
  • Exclusive access to primary care, mental health, and other healthcare services through Radish Health
  • Annual dining credit and 51% dining discount throughout the USHG family of restaurants
  • Matched 401(k) to help you invest in your future
  • Access to the USHG HUGS Employee Relief Fund
  • Discounted Dry Cleaning
  • Parking Discount ($15/day that can be used with transit benefits)

 

Please note: This job description is not intended to be all-inclusive. This position may be required to perform other related duties to meet the ongoing needs of the restaurant.

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please e-mail [email protected] for assistance.

We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

USHG will make reasonable accommodations under applicable law for qualified individuals to enable them to perform the essential functions of the job, unless doing so would create an undue hardship for the Company.

Benefits

USHG is proud to offer all qualified employees a package of employee benefits including; Medical, Dental and Vision Insurance, Transit Discount program, 401k, Flexible Spending, Direct Deposit, Corporate Fitness Discount programs and an Employee Dining Program.

  • Medical: Each of our PPO plans is designed to help you meet your healthcare needs and manage expenses for you (and your dependents) including the option to use in-network or out-of network providers. Our medical insurance offers three different options to employees with USHG sharing the cost of the premium with enrolled employees.
  • Dental Insurance: USHG offers two dental policies: an in-network plan, and an out-of-network plan. We cover 100% of the cost of the “In Network” Plan for you (an individual plan) or we will apply a set dollar amount per month to the cost of your plan if you choose to add dependants or to go out-of-network using the Preferred Provider Organization (PPO) plan.
  • Vision: USHG offers a supplemental vision insurance program. The in-network plan includes an annual eye exam and a pair of glasses or set of contacts.
  • Transit Program: All employees are eligible to elect to set aside pre-tax dollars each month toward the cost of commuting. You may choose up to the Federal Allowed maximum per month and these elections are deducted pre-tax. As a result you will pay less in taxes each year.
  • 401(k) Plan: USHG offers a voluntary retirement investment plan that allows you to defer a portion of your income and use pre-tax dollars to save for your retirement. All employees who are 21 years of age or older may elect to participate after 12 months of continuous employment.
  • Flexible Spending Accounts: All employees who have completed 12 months of continuous, full-time employment may elect to set up Flexible Spending Accounts in January of each year. Flexible Spending Accounts allow employees to defer pre-tax income to pay for certain eligible expenses including health care costs not covered by health insurance, transportation to work, and qualified child care expenses. Flexible Spending allows you to increase the income you take home by reducing the amount of taxes you pay for qualified expenses.
  • Direct Deposit: We offer direct deposit of paychecks to your financial institution at no cost to you. You may sign up for direct deposit at any time.
  • Corporate Discount Programs: As a USHG employee, you can get a discounted rate at area gyms and massage services. We hope you will take advantage of this opportunity to stay healthy and strong!
  • Employee Dining Program: Through this program, we hope to make dining in our restaurants a reality for all our employees. The program starts out as a discount program and adds Dining Dollars over time.

Compensation Details

Compensation: Salary (Salary)


View Job Description

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Corporate Catering, Event Catering

Part of Union Square Hospitality Group

Union Square Events and Conrad New York (CNY) were brought together by a shared vision to provide culinary excellence and unparalleled hospitality to clients and event guests in Lower Manhattan, one of the most historically-rich and newly-revitalized areas of the city.

As CNY’s exclusive caterer, USE collaborates with the CNY team on a variety of social and corporate events. CNY’s event space is composed of 30,000 adaptable square feet featuring two ballrooms, eighteen meeting rooms, a corner boardroom, and twenty-six breakout suites.