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Reservationist
Le Pavillon
1 Vanderbilt Avenue, New York, NY
Le Pavillon hiring Reservationist in New York, NY

Le Pavillon hiring Reservationist in New York, NY

Le PavillonMore Info

Full Time • Hourly (Based on Experience)
Expired: Aug 21, 2022

Sorry, this job expired on Aug 21, 2022. Below are other jobs that may be of interest to you.

Required Years of Experience

1 year


Job Details

Le Pavillon, a culinary oasis across from Grand Central Terminal by Chef Daniel Boulud is currently seeking a dependable and professional team member to join the reservations department. The position has a great career path to grow within The Dinex Group.

The Reservationist will be someone who has extensive experience with customer service and administrative duties. The ideal candidate will have a professional demeanor and sophistication, able to deliver services in an approachable and friendly manner and will be proficient of Word, Excel, Outlook, internet searches and maintaining a database.

Essential Duties:

  • Greet all guests with enthusiasm and friendliness over the phone and via email correspondence
  • Work with the front-of-house team to maximize seating and minimize wait time
  • Fluent ability to operate Resy, including tag management, confirmation, and communication feature
  • Return calls for reservations and make confirmation calls to future guests
  • Respond to guest requests and inquiries in the reservations inbox
  • Field incoming calls and engage guests to create a positive first impression and throughout all communications
  • Proofread and revise reservation notes to ensure a memorable dining experience
  • Assist in resolving guest complaints by listening to the guest and relaying accurate information for Management
  • Be knowledgeable of the menu and overall restaurant group
  • Learn and maintain Forbes Service standards

Competencies & Qualifications:

  • Previous high-volume experience including handling calls using a multi-phone line system
  • At least 1 year experience in Guest Relations or related position in a fine dining restaurant
  • Knowledge of and interest in French cuisine and wines
  • Available Monday to Friday from 9 am to 5 pm with flexibility
  • Able to take direction and complete tasks in order of priority
  • Organizational skills
  • Effective time management
  • Pleasant & welcoming demeanor
  • Positive and clear written and oral communication skills
  • Ability to engage guests successfully and build a relationship
  • Good sense and understanding of hospitality

If you are interested in joining a company that values dedication, hard work and a commitment to genuine hospitality, please submit your updated resume.

The Dinex Group is an equal opportunity employer.

Compensation Details

Compensation: Hourly (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts


View Job Description

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French, American

Upscale Casual, Fine Dining

Part of The Dinex Group, the Restaurant Group of Chef Daniel Boulud

The new restaurant by Michelin-starred Chef Daniel Boulud is a midtown Manhattan dining destination offering a seasonally inspired menu in a nature-oriented oasis, located in New York City’s newest icon, One Vanderbilt, overlooking Grand Central Terminal

A place that captures the energy and creativity of New York City, Le Pavillon, with its garden view and original design features, creates a retreat-like atmosphere where guests can come, enjoy light, fresh and flavorful cuisine and be reenergized. The menu highlights vegetable-forward and seafood-centric dishes, an extension from Chef Daniel’s other restaurants which celebrate New York with a more contemporary French-American spirit.

Awards
2022
Open Jobs From Le Pavillon
Server AssistantReservationistTournantSee all open jobs (12)