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Front Desk Agent
Fouquet's New York
456 Greenwich St, New York, NY 10013, United States
Fouquet's New York hiring Front Desk Agent in New York, NY

Fouquet's New York hiring Front Desk Agent in New York, NY

Fouquet's New YorkMore Info

Full/Part Time • Hourly ($22.00 - $26.00)
Expired: Aug 17, 2022

Sorry, this job expired on Aug 17, 2022. Below are other jobs that may be of interest to you.

Required Years of Experience

1 year


Job Details

As a Hotel Front Desk Agent, you will ensure the guests have a great experience. You will exhibit a friendly and professional demeanor in all guest interactions as you document and ensure any issues are resolved.

The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

Responsibilities:

  • Greeting guests upon arrival and making them feel welcomed.

  • Administering check-ins and check-outs.

  • Providing front desk services to guests.

  • Assigning rooms and taking care of administrative duties.

  • Delivering mail and messages.

  • Processing guest payments.

  • Coordinating with bell service and staff management.

  • Being a source of information to guests on various matters such as transport and restaurant advice.

  • Processing meal and beverage requests.

  • Accommodating general and unique requests.

  • Diffusing conflict or tense situations with guests.


Compensation Details

Compensation: Hourly ($22.00 - $26.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts


Required Skills

Customer Service

Reservation Management Platforms

Telephone Skills

Communication

Conflict Resolution

Professionalism

POS Systems

Hotel

Read more

View Job Description

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OPENING SOON

Luxury Hotel, Full Service Hotel, Boutique Hotel

Part of Groupe Barrière

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