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Floor Manager
The Fulton
89 South St, New York, NY 10038, USA
The Fulton hiring Floor Manager in New York, NY

The Fulton hiring Floor Manager in New York, NY

The FultonMore Info

Full Time • Salary (Based on Experience)
Expired: Jul 24, 2022

Sorry, this job expired on Jul 24, 2022. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years


Job Details

Venue Description 

Escape the bustle of the city and rediscover the romance of the sea at The Fulton, a restaurant from world-renowned chef Jean-Georges Vongerichten.  The Fulton is the chef’s first seafood restaurant – located in an area of the city Vongerichten fell in love with when he first encountered the energy of the former Fulton Fish Market in 1986. With a hat tip to that history of The Seaport, the menu focuses on the best ingredients and the bounty of the ocean and beyond.  With its waterfront setting the restaurant offers a singular New York dining experience, with patio seating and some of the best unobstructed views of the Brooklyn Bridge. 

Key Responsibilities 

The Floor Manager is responsible for ensuring guests have a positive experience by exhibiting unsurpassed hospitality.  Duties and tasks include: 

  • Supporting the Assistant General Manager in running the daily operations of the restaurant. 
  • Supervise line level staff, establishing positive working relationships. 
  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement. 
  • Keep records required by government agencies regarding sanitation or food subsidies. 
  • Investigate and resolve complaints regarding food quality, service, or accommodations. 
  • Maintain and keep record of food and equipment inventories. 
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented to restaurant standards. 
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity. 
  • Partner with the kitchen staff to ensure proper food presentation and timely preparation. 
  • Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance. 
  • Count money and make bank deposits. 
  • Establish standards for personnel performance and guests’ service. 
  • Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary. 
  • Greet guests, escort them to their seats, and present them with menus and wine lists. 
  • Maintain front-of-house staff schedule and assign duties. 
  • Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control. 
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance. 
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety. 
  • Assess staffing needs and recruit staff, using methods such attendance at job fairs or open calls. 
  • Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable. 
  • Monitor employee and guests’ activities to ensure liquor regulations are obeyed. 
  • Monitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted. 
  • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned. 
  • Take dining reservations. 
  • Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs. 
  • Establish and enforce nutritional standards for dining establishments, based on accepted industry standards. 

Desired Skills & Experience 

  • A minimum of three years’ experience working in a premium fine dining restaurant 
  • Strong emotional intelligence 
  • Organization and multi-tasking skills 
  • Strong attention to detail 
  • Knowledge of various data base software, POS systems, and procurement systems  
  • Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources. 
  • Knowledge of principles and processes for providing guest services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. 
  • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, and personnel information systems. 
  • Effective communication, especially when providing feedback or coaching 
  • Stamina to stand for long periods of time, including walking up and down stairs 
  • Physical ability to lift trays of food, glasses and other objects that might be a part of daily duties. 
  • Open Availability 

Employment Transparency 

It is the policy of Creative Culinary Management Company (“CCMC”) to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.   

In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with CCMC, please email [email protected].  


Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Potential Bonuses, Dining Discounts


View Job Description

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Seafood

Upscale Casual

Part of Creative Culinary Management Company

The Fulton, a Seafood restaurant by renowned Chef Jean Georges Vongerichten, reopening now at Pier 17. Featuring stunning views of the East River and Brooklyn Bridge, outdoor seating and terrace; a Private Dining area, and Raw Bar.

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Line CookPastry CookDishwasherSee all open jobs (4)