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AGM
La Josie
740 W Randolph St, Chicago, IL
La Josie  hiring AGM in Chicago, IL

La Josie  hiring AGM in Chicago, IL

La Josie More Info

Full Time • Salary (Based on Experience)
Expired: Jul 23, 2022

Sorry, this job expired on Jul 23, 2022. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years


Job Details

La Josie, a family-owned Bib Gourmand Mexican restaurant on Randolph Row, has been serving family recipes and supporting the best agave distillers from all regions of Mexico since May of 2017. In just a few short years, La Josie has become a beloved destination to eat, drink and socialize in the West Loop. Most importantly, however, La Josie is a family of hard-working, middle class restaurant veterans passionate about treating their guests like family and this establishment like home. 


We are offering the opportunity to add the right AGM  to our FOH team. The ideal candidate will be a motivated, hands-on professional with previous experience as a lead server and eager to learn more about managing in the restaurant industry. The ideal candidate should be able to comfortably oversee all FOH operations and should actively strive to improve the details. The perfect candidate must be able to work well independently, work well with our team, and above all, be passionate about facilitating unforgettable guest experiences. 

Requirements

  • Motivated, innovative, creative
  • Growth, Team-oriented
  • Associates degree in hospitality management or equivalent experience
  • Bilingual, Spanish.
  • Familiarity with Mexican cuisine and agave, and/or a willingness to learn more
  • Experience in a fast paced upscale restaurant


Essential duties & Responsibilities

  • Maintains a cheerful, courteous disposition and a clean, professional image
  • Responsibilities for all FOH staff
  • Assists GM with overseeing FOH staff (including staff conflicts, documentation, training, hiring, termination, etc.)
  • Responds to guest inquiries and provides assistance
  • Helps with duties of other employees when necessary due to unexpected absence, extra volume, or labor cuts
  • Oversees organization and efficiency in both office duties and service in the dining room
  • Keeps up with knowledge of food and drink menu items
  • Supervises staff in terms of opening procedures, guest service, and closing procedures
  • Reports and contacts maintenance contractors
  • Enhances and strengthens guest relationships, both established and new
  • Delivers excellent guest services, including personally greeting guests, seating them, and touching tables during service
  • Resolves guest complaints in a polite, friendly manner and follows up when necessary
  • Reports all escalated situations 
  • Promotes cooperative efforts, team spirit, and morale among employees
  • Works collaboratively with Ownership, general manager, office manager, head bartender, chefs, and floor supervisors to drive the restaurant’s success
  • Has a strong understanding of company background, core values, and philosophy
  • Must be able to communicate and handle potential allergens (peanuts, eggs, dairy, gluten, soy, seafood, and shellfish)
  • Manage nightly cash handling/service staff close-out procedures
  • Reinforce company policies, being the lead manager on disciplinary actions and monitoring staff performance
  • A "lead by example" approach to maintaining points of service standards
  • Maintain proper department of health conditions in all areas of the restaurant, cultivating good habits among the staff
  • Has a strong understanding of the restaurant ambiance 
  • Performs daily E.O.D. report detailing all important information


Minimum Qualifications

  • 2 yrs as a Lead server
  • Servsafe certifications (Food service manager, Basset, Allergens, Sexual harrasement)
  • Willingness to maintain a clean, safe, and healthy work environment
  • Ability to coordinate multiple activities with attention to detail
  • Ability to work independently with minimal supervision
  • Familiarity with Toast, Slack and 7 Shifts is preferred


Physical Demands and Work Enviorment

  • Ability to be flexible and open-minded about job demands
  • Ability to move or handle equipment throughout the restaurant (generally between 0-50 lbs.)
  • Ability to work varied schedules, as business dictates
  • Ability to stand for 8-10 hours a day


La Josie is an equal opportunity employer with endless growth potential, transitioning into General Manager/Service Director roll, for the right candidate. If you are innovative, have a knack for business, like to be challenged, and like the sound of this opportunity, please submit your resume and cover letter. We look forward to hearing from you!

La Josie management.


Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts


Required Skills

Can Lift Up to 50 Lbs

Service Procedures

Business Management Knowledge

Conflict Resolution

Cocktail Making

Customer Service

Events Management

High Volume Service

Food Safety Knowledge

Hospitality Management Degree

Marketing / Public Relations

Menu Development

Office Suite Software

POS Systems

Financial Management

Ordering / Purchasing

Recruiting

Reservation Management Platforms

Social Media Management

Team Development and Training

Staff Management of up to 75

Vendor Management

Writing

Training Others

Read more


View Job Description

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Mexican

Upscale Casual

Cooking and feeding one another is an act of community.
Hoy por tí. Mañana por mí: This Spanish idiom (which you’ll find in neon lights above our front and back bar) embodies a sense of unity and helping each other today because we don’t know what tomorrow holds.

We welcome you to La Josie! Our award-winning, upscale-casual Mexican restaurant with three agave bars, including one on the rooftop, brings traditional flavors in a modern, yet comfortable atmosphere in Chicago’s West Loop.

Since May 2017, Chef/Owner Pepe Barajas has offered creative and thoughtful dishes influenced by all regions of Mexico alongside some of his family's recipes from their home state (and birthplace of tequila) Jalisco, Mexico.

Open Jobs From La Josie
Line CookSupport StaffFront of House ManagerSee all open jobs (4)