Opportunity:  In-Room Dining Coordinator

Retrieve food and beverage orders to/from guest rooms and hospitality suites in accordance with established guest service and sustainability standards.

Potential Career Path   

In-Room Dining Supervisor – Assistant Restaurant Manager – F&B Manager/Director

Essential Job Functions

• Ensure necessary inventory of food and beverage and other supplies within budget and cost requirements. 
• Abide state, federal and corporate liquor requirements pertaining to serving alcoholic beverages.
• Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales.
• Report all communication to immediate shift supervisor.
• Manage and monitor product quality, service and guest satisfaction, resolving any issues accordingly. 
• Set up and deliver food and beverage orders.
• Conduct floor sweeps and retrieve food and beverage trays.
• Set up and deliver VIP amenities.
• Service hospitality suites in accordance with banquet event orders and established policies and procedure.
• Complete shift side work as outlined in the hotel’s operating policies and procedures.
• Perform cash handling responsibilities in accordance with company policies and procedures.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• High school diploma or equivalent.
• Previous food service experience preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

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