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Service Manager
Kumiko
630 West Lake Street, Chicago, IL
Kumiko hiring Service Manager in Chicago, IL

Kumiko hiring Service Manager in Chicago, IL

KumikoMore Info

Full Time • Salary (Based on Experience)
Expired: Jul 21, 2022

Sorry, this job expired on Jul 21, 2022. Below are other jobs that may be of interest to you.

Required Years of Experience

3 years


Job Details
We are looking for a motivated individual with a passion for hospitality to join our management team at Kumiko, the Japanese Dining Bar in Chicago’s West Loop. Kumiko has been named one of the World’s 100 Best Bars, and honored in the 2022 Michelin Guide Chicago.
 

Job Summary

We're seeking a floor manager to assist in overseeing daily services. You will be working directly with Julia and the team to elevate the guest experience, create efficient systems, motivate staff and to set expectations for every service.

QUALIFICATIONS:

  • Minimum of 2 year restaurant management experience in a full-service, fine dining environment.
  • Wine and Beverage knowledge a must. 
  • Strong knowledge of operations--including food, beverage, invenotory handling, staff supervision, food safety standards, and guest recovery.
  • Strong communication and leadership skills.
  • Must be honest, genuine, and have an ownership-driven mentality with a hands-on attitude.
  • Must believe in the restaurant and its product and be able to share our passion with our guests.
  • Strong financial and cash handling skills.
  • Administrative and computer knowledge required. 

ROLE EXPECTATIONS

  • Open/close restaurant (depending on shift) with staff to oversee there work
  • Assist in managing social media posting and communication with guests via social media and email requests.
  • Manage the floor during service 
  • Complete minor accounting tasks related to closing reports, petty cash counting and  pay-outs, invoicing, and daily data entry. 
  • Assist in inventory weekly. 
  • Order dry goods and supplies for the restaurant. 
  • Manage daily labor by cutting staff when appropriate, and in a way that does not affect the guest experience. 
  • Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
  • Constantly touch tables throughout the flow of service.
  • Work collaboratively to ensure continuous improvement in guest experience, service, operational effectiveness, employee retention, and satisfaction.
  • Fill in where needed to ensure guest experience is never compromised as a result of operational challenges. 
  • Work closely communicating with General Manager and CDC on daily operations. 
 

Please send your resume along with extra information about yourself. We look forward to welcoming you as part of the team.


Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Paid Time Off, Dining Discounts, Daily Staff Meal, On-going educational opportunities

View Job Description

Open Jobs From Kumiko


Dishwasher
Full/Part Time • Hourly ($14.00) plus tips
Require min. 1 year of experience

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1 Employee Recommendation

Kumiko is a Japanese cocktail bar located in Chicago's River West neighborhood.

At Kumiko, there is a special consideration for every detail of the experience. There is an aura of elegance served alongside immaculate technique and searing creativity.

Kumiko serves little luxuries, encouraging enjoyment over excess. Above all, Kumiko is a safe space, where people will be treated with kindness and respect.

Open Jobs From Kumiko
Dishwasher