The Floor Manager is responsible for overseeing the daily operations of floor service. 

You will conduct a daily line up meeting with staff to motivate the team and communicate staff focus for the shift to achieve KPI goals set. 

The successful applicant will have a strong understanding of financials to meet set KPIs and budgets, encourageing staff sales ability. 

Build relationships with regular guests and aim to expand this client base through social media & word or mouth promoting the restaaurant within brand guidelines.

In order to succeed as a shift leader, you should be observant and have the ability to think critically and efficiently, and anticipate guest and staff needs.  You should be a skilled communicator with excellent problem solving, observation, and interpersonal skills.

Floor Manager Responsibilities:

• Conduct daily line up meeting communicating daily specials, changes and team focus
• Conduct bi-monthly trainings for floor staff on food, sales techniques and cordinate with bar manager for beerage training.
• Creating effective schedules and quickly resolving conflicts to ensure that bar is well staffed during peak hours.
• Manage set up & close down systems including cash out & lock up of restaurant.
• Planning and implementing promotional events for regular guests and local clientele.
• Maintaining a fun, safe atmosphere for staff & guests alike.
• Social media accounts for the restaurant including instagram & facebook. 
• Update POS with any chaanges as required
• Asthetics, cleanliness of the space during service. 

Floor Manager Requirements:

• High School Diploma.
• Restaurant or management experience or more education is generally preferred.
• Strong understanding of business management and accounting principles.
• Excellent computer, problem-solving, and customer service skills.
• Exceptional communication and interpersonal skills.
• Ability to diffuse tense situations and resolve conflicts.
• Willingness to work during peak hours, including nights, weekends, and holidays.
• Effectively delegate responsibilities and maximize resources.
• Decisiveness.
• Ability to walk, stand, and occasionally carry heavy items in a fast-paced, stressful environment.

Job Type: Full-time

Pay: Min $1000 per week. 

COVID-19 considerations:
All staff are required to wear a mask at all times when in the restaurant. Customers are required to wear a mask when standing or using the restroom. All customers are required to order food to be served alcohol according to CT government mandate.