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Happy Monkey by Jean-Georges hiring Maitre D in Greenwich, CT

Happy Monkey by Jean-GeorgesMore Info

Full Time • Hourly ($22.00)
Expired: Jul 18, 2022

Sorry, this job expired on Jul 18, 2022. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years


Job Details

Seeking Experienced Maitre D' in Greenwich, Connecticut with FULL-TIME AVAILABILITY!  $20-$22 hourly.

Happy Monkey by Jean-Georges is a dynamic restaurant located in Greenwich, Connecticut.  Jean-Georges’ culinary vision has redefined industry standards and revolutionized the way we eat.  Jean-Georges has developed several concepts in collaboration with a number of partners, all of whom share his desire to be the purveyor of tasteful, elegant and sophisticated experiences.


Happy Monkey has partnered with Michelin starred chef Jean-Georges Vongerichten to create a freestanding independent restaurant and is seeking a MAITRE D'.

If you are passionate about hospitality and want to be part of a great team with amazing potential for growth, this is your perfect opportunity to take your career to the next level! 

 

About the Role:

Job Description/Position Title:  Maitre D’

Reports to:  General Manager

Salary:  Competitive salary and benefits 


The Maitre D’ is a key position and imperative to driving business into the restaurant. The Maitre D’ is responsible for coordinating and managing all reservations, dining room seating, guest assistance, guest needs and the flow of guests in and out of the restaurant. Hospitality and communication skills are necessary and required. The Maitre D’ is ultimately responsible for managing all aspects of the front door, guest arrival, seating and departure, host training, and operational procedures. The Maitre D' will ensure that all Hosts deliver attentive, courteous and efficient service to guests throughout, in accordance with Standards.

 

DUTIES & RESPONSIBILITIES

 

Responsibilities and essential job functions include but are not limited to the following:

  1. Organize greeting, seating and exiting of all guests using a professional demeanor.
  2. Organize all reservations, and guests using the most effective guest and restaurant conscious procedures.
  3. Professionally and effectively communicate with guests to ensure guest satisfaction.
  4. Organizes special requests birthdays, specialty cakes, third party pay form, repeat guests, celebrity guests.
  5. Maintain guest relationships to promote repeat business.
  6. Implement quick and efficient decisions based on guest and/or restaurant needs.
  7. Uses business savvy skills to maximize seating space and increase revenue based on seating all guests, walk ins and large parties.
  8. Communicate with bar, service, kitchen and management staff.
  9. Provide the highest quality service to guests at all times.
  10. Awareness of all guests’ needs, reservation needs and restaurant needs at all times.
  11. Create and maintain a database with local concierges and maintain incentive program.
  12. Program, Manage, and utilize toast to the best of its capacities.
  13. Always maintain a high standard of personal appearance and hygiene
  14. Maintain integrity of service.
  15. Speak with guests to encourage feedback.
  16. Treat every guest, employee and vendor with respect and dignity.
  17. Report for duty punctually wearing appropriate attire.
  18. Effectively communicates with the team before, during and after shift.
  19. Understand existing steps of service.
  20. Knowledge of all food and beverage menus
  21. Assist hosts on the floor with guests during meal periods, and high demand times should always be at door.
  22. Uphold the Restaurant Values and Mission Statement while performing positional responsibilities and adhering to Restaurant company policies and procedures, as stated in the Company Handbook.

 

Business Management

  1. Aware of department targets and objectives, and to strive for their achievement.
  2. Commercially aware in order to continuously drive the business forward.
  3. Proactive in maximizing sales and generating revenue.
  4. Generate new ideas for service and products to maintain competitive and leading edge.
  5. Effective communicator with guests/clients and at all levels of the venue.
  6. Analyze business activity and compile statistics/reports as required.
  7. Support the Restaurant Manager in the implementing and/or following of department procedures.
  8. Greet all guests and clients in a professional and friendly manner.
  9. Handle all enquiries and bookings for the restaurant in an efficient manner in order to maximize sales.
  10. Prepare and print menus as required.
  11. Ensure promotions are communicated correctly to suppliers, guests and clients.

 

People Management

  1. Lead team by example.
  2. Support the management team in the development and training of the host team.
  3. Coach individual team members to develop their skills and maximize performance.
  4. Motivate and be proactive in encouraging team commitment and spirit.
  5. Communicate effectively through various methods such as regular briefings/meetings and individual
  6. Ensure appearance of team members is according to company grooming standards.
  7. Share ideas and problems with the team and encourage their input in helping make decisions where possible

Happy Monkey is proud to be an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other basis prohibited by federal, state, or local laws. Additionally, consistent with the Americans with Disabilities Act (ADA), Happy Monkey is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

 

Please note: This job description is not intended to be all-inclusive. This position may be required to perform other related duties to meet the ongoing needs of the restaurant.

 

We look forward to meeting you!

 


Compensation Details

Compensation: Hourly ($22.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts, Wellness Program


Required Skills

Customer Service

POS Systems

High Volume Service

Conflict Resolution

Reservation Management Platforms

Team Development and Training

Communication

People Skills

Attention to Detail

Read more


View Job Description

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Latin American

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Part of Restaurants by Jean-Georges

Admired for his acumen as a Michelin-starred chef, tastemaker and businessman operating 40+ acclaimed restaurants around the globe, Jean-Georges has envisioned a convivial, contemporary restaurant and bar with Happy Monkey. The menu embraces the freshest, locally sourced, seasonal produce, featuring Latin influences across shareable snacks, small and large plates, crudos, salads, tacos and more. Happy Monkey will open late Spring 2022 for dinner service Wednesday through Sunday, and will expand to offer brunch and lunch service this summer. Reservations can be made on Resy or by calling the restaurant at (203) 405-5787. The restaurant is located at 376 Greenwich Avenue, Greenwich, CT 06830.
happymonkeygreenwich.com
@happymonkeygreenwich

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