Come work with us at a unique urban oasis hotel in Culver City, the creative hub of central Los Angeles. Work surrounded by a rooftop pool with sweeping views all the way to downtown Los Angeles, pop-up shops and fire pits, social restaurants, and fun and quirky casual gather spaces. This opportunity is at the nexus of all of the new energy in Culver City. Located right on the metro line, and across the street from some of the best dining and shopping in the area, being on our team provides both a creative and comfortable work environment and all of the conveniences of its location.
****Looking for AM and PM supervisor role****
****AM Supervisor: This shift had a 4-6 AM Call Time
****PM Supervisor: This shift had a 6-8 PM Call Time
Essential Job Function
Responsible for ensuring the restaurant is operating according to the standards, providing hands-on support from the beginning to end of the guest experience – with guests, the service team, and with the Back of House team. May be responsible for overseeing service of any portion of the restaurants operating hours, as well as share in administrative responsibilities.
Responsibilities
- Shift opening and closing managerial responsibilities
- Financial/cash handling, operational administrative tasks, facilities/Health Department checks, and oversight of hourly employees
- Oversee the FOH staff through all working hours - setting up for service, all service hours, and closing each shift according to restaurant standards
- Floor management: frequent decision making and troubleshooting, maintaining proper flow of service (at the door, on the floor, and at the pass), upholding service standards, product quality and cleanliness, continuous communication with kitchen and all FOH staff, guest interaction – ensuring service and food quality, cultivating relationships, resolving issues
- Assisting in training of all FOH hourly staff based on standards, directing staff and enforcing service standard, and administering FOH hourly disciplinary action as needed
- Maintaining reservations and reservation system
- Ensure guests enjoy the restaurant experience
- Attend all scheduled employee meetings and offers suggestions for improvement
- Fill-in for fellow employees where needed to ensure guest service standards and efficient operations
Skills & Requirements
- 2+ years of restaurant or hotel supervisory experience required
- Strong service, food and beverage knowledge required
- Ability to lead with poise under pressure
- Detail oriented, organized and professional
- High volume, fast-paced, high profile restaurant experience preferred
- Ability to demonstrate quick thinking and adaptability in a constantly changing environment
- Strong computer skills are a plus
