ABOUT US

WHY JOIN SINGLETHREAD?

Our people are our greatest asset. Our diverse staff means the world to us. We value integrity, humility, stewardship, and growth in all that we do, and we are looking for a candidate who is seeking the same. We are a passionate, creative, hard-working, and supportive team, always aspiring for continual growth. 

Our community and neighbors are our extended family. We love our town of Healdsburg, with its people, charm, and open arms. Our roots run deep in farming here, and we honor the land through the stewardship of our 24-acre farm in Dry Creek Valley.

Hospitality is at the center of everything we do. Inspired by “omotenashi” hospitality in Japan and a sense of genuine, heartfelt hospitality, we treat our guests as visitors in our home. The sense of family and home is the most important and crucial detail to our service.

QUALIFICATIONS FOR SUCCESS

• Minimum 3+ years of culinary management experience in a fine dining atmosphere
• Commitment to quality, excellence, and genuine hospitality
• Highly organized and self-motivated, with the ability to manage multiple priorities under time constraints
• Excellent verbal and written communication skills
• A person of integrity; fair and consistent
• Ability to work in a standing position for long periods of time, and frequently lift up to 50 pounds
• The ability to stand, walk, climb stairs, stoop, bend, reach with hands and arms
• Flexibility with a schedule that includes evenings, holidays and extended hours
• Good math skills, and computer proficiency

• Assist in developing and implementing the menus for SingleThread, including daily specials utilizing surplus product and efficient use of trim.
• Ensure that all food and products are consistently prepared and served according to the recipes, portioning, cooking and serving standards of the property.
• Be prepared to expedite service efficiently and effectively, maintaining the proper pace and food quality.  Work closely with the expeditor and service team to ensure the integrity of the guest’s experience.
• Help place orders with farms, purveyors, and other entities for the menu and daily operations.
• Work collaboratively to ensure continuous improvement in quality of guest experience, service, operational effectiveness and efficiency, employee training and retention.
• Attend all scheduled employee meetings and come prepared to contribute to ideation sessions.
• Supervise the kitchen team, ensuring that direction and guidance is provided and quality standards are achieved.
• Continually mentor and provide opportunities for growth and advance the education and development of staff as it relates to food, wine, service, technique and agriculture.
• Understand and effectively communicate all policies, procedures, standards, specifications, guidelines, and training programs to staff. 
• Administer prompt, fair and consistent corrective action for any and all violations of company policies, rules, standards and procedures, in coordination with HR & CDC.
• Provide training and mentorship for new hires to help them assimilate into the company’s culture and understand expectations.
• Schedule labor as required by anticipating business activity while ensuring all positions are staffed when and as needed while controlling labor costs and efficiency.  Modify staffing as needed based on volume and demand. Review and approve payroll as requested and in line with company payroll processes and procedures.
• Work with Director of HR to maintain training manuals, safety program, and to schedule and conduct periodic employee evaluations

KEY COMPETENCIES

• To have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with leadership team and team members
• To be decisive, accepting responsibility for making things happen, thinking ahead, and developing contingency plans
• To be an active listener, remaining present and open, providing verbal, non-verbal, and supportive feedback, and showing our respect and empathy with one another.
• To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your performance
• To be flexible, responding quickly and positively to changing environments
• To maintain high team focus via cooperation and support to other team members in the pursuit of department goals
• Be a positive role model and demonstrate the ethos of Kyle, Katina, and the management team

Vertice Hospitality Management LLC. is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation in accordance with applicable federal, state and local laws.

Vertice Hospitality Management LLC. is committed to hiring a diverse workforce, sustaining an inclusive culture, fostering an environment of continual improvement, and offering opportunities for growth and career development.