Apolonia Restaurant, Chef Stephen Gillanders’ second concept in the South Loop and one of Chicago's most anticipated restaurant openings of 2021, is looking for an Assistant General Manager to join its team!
The 120-seater is at 2201 S. Michigan Avenue, near McCormick Place and Wintrust Arena. It’s on the ground floor of a tri-branded Hilton Hotel that opened in 2018.
Job information and benefits include:
- 5 shifts per week
- Weekly paycheck
- Health Insurance offered after 90 days of employment
- Weekly wine and beverage classes with our Somm and visiting producers/buyers
The Manager's priorities and responsibilities are to exceed our guest's expectations by providing them with the highest level of professional, consistent, and courteous service. Primary duties include:
- Maintains a positive, friendly, courteous disposition and a neat, clean and professional appearance
- Assist in hiring and training staff
- Ensure guest satisfaction, resolve conflicts and complaints as they arise
- Contribute to the positive company culture and continue to cultivate regulars
- Knowledge of the food menu and table numbers
- Assist with Maintaining POS and Operating System Needs
- Coordinate with General Manager, Chef de Cuisine, and Chef/Owner
- Constructive Mentoring of Hourly Staff
- Evaluate and Improve Guest Service
- Floor Management, including overseeing all hourly staff before, during, and after service
- Maintain Door / Host Operational Protocols
- Maintain Floor Management Protocols
- Maintain Service Staff Training Protocols
- On-site point of contact for Events Manager
- Manages FOH schedule; ensures the FOH is properly staffed and communicates any staffing issues to management
- Ordering Front of House Supplies
- Organization and Cleanliness of Property
- Complete nightly check outs with servers and reconcile financials for the day
- Conducts daily checks of restaurant and equipment to ensure compliance with health, safety, food handling and hygiene standards
- Schedules routine maintenance and service on equipment, calls in repairs as needed
- Takes ownership on tasks and sees them through from start to finish
- Performs other work related duties as assigned
To be considered, please send us your resume with a brief cover letter. We look forward to hearing from you!
Apolonia provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
