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Rooms Operations Supervisor
Atlanta Evergreen Marriott Conference Resort
4021 Lakeview Dr, Stone Mountain, GA 30083, United States
Atlanta Evergreen Marriott Conference Resort hiring Rooms Operations Supervisor in Stone Mountain, GA

Atlanta Evergreen Marriott Conference Resort hiring Rooms Operations Supervisor in Stone Mountain, GA

Atlanta Evergreen Marriott Conference ResortMore Info

Full Time • Hourly (Based on Experience)
Expired: Jul 9, 2022

Sorry, this job expired on Jul 9, 2022. Below are other jobs that may be of interest to you.

Required Years of Experience

0-1 years


Job Details
Posting Date Jun 08, 2022
Job Number 22095669
Job Category Rooms & Guest Services Operations
Location Atlanta Evergreen Marriott Conference Resort, 4021 Lakeview Drive, Stone Mountain, Georgia, United States VIEW ON MAP
Brand Marriott International, Inc.
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly.  As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details.  With your skills and imagination, together we will  innovate and reinvent the future of travel. Find Your World™ at Marriott Hotels.

JOB SUMMARY

 

Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room.

 

Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

 
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Compensation Details

Compensation: Hourly (Based on Experience)


View Job Description

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