Manhatta is looking for Event Support to join their growing  team! 

Manhatta is a love letter to New York City. Perched 60 floors up, embodying the spirit of a tried-and-true New Yorker, Manhatta is rooted in and inspired by the people that gravitate here. Bringing a deep collection of international wines and spirits and a relaxed dinner menu to the heart of the financial district, Manhatta is the party you’ll want to return to night after night.   

Who you are: the Event Support team member is an hourly team member who delivers thorough and thoughtful hospitality and service. They support the Server and Captains by nurturing positive team and guest interactions, which leads to exceeding guest expectations. You have great communication skills, strong work ethic, and a knowledgeable passion for food and beverage service. The ability to interact with staff, clients and other stakeholders in a fast-paced environment while remaining flexible, proactive, efficient, and reliable is crucial to this role. The ideal candidate exudes a high level of professionalism and hospitality expertise at all times.

What you’ll do:

• Possess an understanding of proper steps of service and consistently executes them with efficiency and grace, while maintaining a sense of urgency throughout service
• Anticipate and respond to guest needs
• Ensure constant communication with Event Captains, staff members, management and the kitchen during service
• Maintain the high standards of cleanliness and proper appearance throughout all areas of event venues
• Reliably complete all assigned set up and breakdown tasks
• Demonstrate knowledge of Department of Health (DOH) and USE’s health and safety standards
• Demonstrate a desire to learn more about the event and work as a team
• Demonstrate basic guest recognition skills—can identify USE and USHG leadership, key clients, and event hosts
• Show understanding of all service styles (ex: reception, buffet, seated, coat check)
• Demonstrate appropriate tableside and guest interaction manner
• Works effectively and safely with team members to complete set up and break down tasks and service

What we need from you:

• Catering/fine-dining experience is helpful; service and hospitality-oriented attitude a must
• On-demand availability 
• TIPS Certification (preferred)
• NYC Food Handler’s Certificate (preferred)

What you’ll get from us:

• Competitive hourly pay
• Comprehensive Medical, Dental, and Vision insurance
• Paid Time Off to support you with an active life outside of work
• Paid Parental Leave
• 51% dining discount throughout the USHG family of restaurants
• Flexible Spending Options (health care, dependent care, transit & parking)
• Employee Assistance Program to support overall mental wellbeing
• Exclusive access to primary care, mental health, and other healthcare services through Radish Health
• Matched 401(k) to help you invest in your future
• Generous Employee Referral Program
• Access to the USHG HUGS Employee Relief Fund

Please note: This job description is not intended to be all-inclusive. This position may be required to perform other related duties to meet the ongoing needs of the restaurant.

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please e-mail [email protected] for assistance.

We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

USHG will make reasonable accommodations under applicable law for qualified individuals to enable them to perform the essential functions of the job, unless doing so would create an undue hardship for the Company.

• Medical: Each of our PPO plans is designed to help you meet your healthcare needs and manage expenses for you (and your dependents) including the option to use in-network or out-of network providers. Our medical insurance offers three different options to employees with USHG sharing the cost of the premium with enrolled employees.

• Dental Insurance: USHG offers two dental policies: an in-network plan, and an out-of-network plan. We cover 100% of the cost of the “In Network” Plan for you (an individual plan) or we will apply a set dollar amount per month to the cost of your plan if you choose to add dependants or to go out-of-network using the Preferred Provider Organization (PPO) plan.

• Vision: USHG offers a supplemental vision insurance program. The in-network plan includes an annual eye exam and a pair of glasses or set of contacts.

• Transit Program: All employees are eligible to elect to set aside pre-tax dollars each month toward the cost of commuting. You may choose up to the Federal Allowed maximum per month and these elections are deducted pre-tax. As a result you will pay less in taxes each year.

• 401(k) Plan: USHG offers a voluntary retirement investment plan that allows you to defer a portion of your income and use pre-tax dollars to save for your retirement. All employees who are 21 years of age or older may elect to participate after 12 months of continuous employment.

• Flexible Spending Accounts: All employees who have completed 12 months of continuous, full-time employment may elect to set up Flexible Spending Accounts in January of each year. Flexible Spending Accounts allow employees to defer pre-tax income to pay for certain eligible expenses including health care costs not covered by health insurance, transportation to work, and qualified child care expenses. Flexible Spending allows you to increase the income you take home by reducing the amount of taxes you pay for qualified expenses.

• Direct Deposit: We offer direct deposit of paychecks to your financial institution at no cost to you. You may sign up for direct deposit at any time.

• Corporate Discount Programs: As a USHG employee, you can get a discounted rate at area gyms and massage services. We hope you will take advantage of this opportunity to stay healthy and strong!

• Employee Dining Program: Through this program, we hope to make dining in our restaurants a reality for all our employees. The program starts out as a discount program and adds Dining Dollars over time.