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Host / Hostess
The Knickerbocker Hotel
6 Times Square, New York, NY
The Knickerbocker Hotel hiring Host / Hostess in New York, NY

The Knickerbocker Hotel hiring Host / Hostess in New York, NY

The Knickerbocker HotelMore Info

Full Time • Hourly ($17.00)
Expired: Jun 22, 2022

Sorry, this job expired on Jun 22, 2022. Below are other jobs that may be of interest to you.

Required Years of Experience

1 year


Job Details
Overview

The Hostperson is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.

Responsibilities
  • Greet and seat guests at appropriate tables in a timely manner.
  • Be attentive of guests’ needs assist in providing a pleasant dining experience.
  • Assist cashier in collection of money or credit cards from guests and servers as needed.
  • Know how to prepare cashier report at the end of the shift.
  • Pay out servers’ and service attendants’ tips if appropriate.
  • Know how to properly take reservations for outlets.
  • Ensure quality control of menus with regard to cleanliness and appearance.
  • Perform opening and closing duties according to established sidework checklist.
  • Have a complete knowledge of standards of service for receiving a room service order.
  • Have a thorough knowledge of menus and current specials in all applicable departments.
  • Assist servers and cashiers in the servicing of guests as needed.
  • Know and understand the state liquor laws.
  • Ensure overall guest satisfaction.
Qualifications
  • High School diploma and/or experience in a hotel or a related field preferred.
  • Flexible and long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.
  • Maintain a friendly and warm demeanor at all times.

Compensation Details

Compensation: Hourly ($17.00)

View Job Description

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Luxury Hotel

Master Chef Charlie Palmer redefines the standards of purity, quality and creativity typically found at Midtown restaurants. Guided by a passion for market-driven ingredients and vibrant, unexpected flavors, Palmer adds unique twists to his critically acclaimed Progressive American cooking to create unrivaled dining options at this luxury hotel in NYC. From the artisanal café fare at the lobby-level Jakes @ The Knick, to the hotel’s signature Honest American Cuisine served at Charlie Palmer at The Knick, to the perfectly balanced lounge menu and handcrafted cocktails on offer at the magnificent St. Cloud rooftop bar, hotel guests and New Yorkers alike will discover the legendary hospitality that made The Knickerbocker the most iconic of all Manhattan hotels.