Make a meaningful impact as a Lead Team Member at Daily Provisions!
Daily Provisions is your neighborhood cafe with everything you need throughout the day to dine in or take away. We open early in the morning with fresh baked goods and breakfast sandwiches. Throughout the afternoon and evening, we offer made-to-order sandwiches, slow-roasted rotisserie chicken, seasonal sides, and a selection of beer and wine to toast the day.
Who you are: The Lead Team Member FOH, in collaboration with the General Manager, will work closely with the leadership team to drive service each day and inspire team members to work together and hold one another accountable to the standards set by the GM. The Lead Team Member is responsible for offering warm hospitality to our guests and employees and is expected to have expert level knowledge of all Front of House stations, including Barista, Cashier, Food Runner and bar Support. This is a tipped position.
What you'll do:
- Work with a sense of urgency and attention to detail at al times
- Effectively communicate with all FOH and BOH team members throughout service
- Interact with genuine hospitality when speaking to vendors and guests and cultivate relationships with regulars
- Ensure excellent maintenance of the dining room as well as storage areas and shared FOH/BOH spaces in the facility
- Get the store ready for daily service, including set-up of all stations and patio; and for breakdown of all stations and deep cleaning at the end of the service
- Understand proper steps of service and consistently executes them with efficiency and grace while maintaining a sense if urgency throughout the service
- Demonstrate expertise on all things espresso, including dialing in, pulling a perfect shot consistently, latte art skills, cleaning and shutting down espresso station at the end of the service
- Responsible for menu updates in digital systems including daily updates of item counts and 86's
- Demonstrate an understanding of enlightened sales techniques and seeks opportunities to inform guests about additional offerings (pastry, breads, rotisserie chicken, and other to-go items)
- Guide guests through relevant allergies/restrictions with awareness of possible and impossible accommodations
- Stays up to date on all menu changes and demonstrates extensive knowledge of the preparation of menu items, coffee beverages and wine. Shares this knowledge with the team, both during service and during per-shift meetings
- Demonstrates deep knowledge of Department of Health (DOH) standards
What we need from you:
- 1+ years of experience in kitchens and/or service in a restaurant
- 1+ years barista experience
- NYCDOH Food Handlers License
- Problem-solving and delegation skills
- Strong verbal and written communication skills, ideally in two or more languages
- Able to accommodate a flexible schedule
- Able to stand for long periods of time
- Able to lift 50 pounds
What you'll get from us:
- Competitive hourly pay + tips
- Comprehensive Medical, Dental, and Vision insurance
- Paid Time Off to support you with an active life outside of work
- Paid Parental Leave
- 51% dining discount throughout the USHG family of restaurants
- Flexible Spending Options (health care, dependent care, transit & parking)
- Employee Assistance Program to support overall mental wellbeing
- Exclusive access to primary care, mental health, and other healthcare services through Radish Health
- Matched 401(k) to help you invest in your future
- Generous Employee Referral Program
- Access to the USHG HUGS Employee Relief Fund
Please note: This job description is not intended to be all-inclusive. This position may be required to perform other related duties to meet the ongoing needs of the restaurant.
If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please e-mail [email protected] for assistance.
We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
USHG will make reasonable accommodations under applicable law for qualified individuals to enable them to perform the essential functions of the job, unless doing so would create an undue hardship for the Company.
USHG is proud to offer all qualified employees a package of employee benefits including; Medical, Dental and Vision Insurance, Transit Discount program, 401k, Flexible Spending, Direct Deposit, Corporate Fitness Discount programs and an Employee Dining Program.
- Medical: Each of our PPO plans is designed to help you meet your healthcare needs and manage expenses for you (and your dependents) including the option to use in-network or out-of network providers. Our medical insurance offers three different options to employees with USHG sharing the cost of the premium with enrolled employees.
- Dental Insurance: USHG offers two dental policies: an in-network plan, and an out-of-network plan. We cover 100% of the cost of the “In Network” Plan for you (an individual plan) or we will apply a set dollar amount per month to the cost of your plan if you choose to add dependants or to go out-of-network using the Preferred Provider Organization (PPO) plan.
- Vision: USHG offers a supplemental vision insurance program. The in-network plan includes an annual eye exam and a pair of glasses or set of contacts.
- Transit Program: All employees are eligible to elect to set aside pre-tax dollars each month toward the cost of commuting. You may choose up to the Federal Allowed maximum per month and these elections are deducted pre-tax. As a result you will pay less in taxes each year.
- 401(k) Plan: USHG offers a voluntary retirement investment plan that allows you to defer a portion of your income and use pre-tax dollars to save for your retirement. All employees who are 21 years of age or older may elect to participate after 12 months of continuous employment.
- Flexible Spending Accounts: All employees who have completed 12 months of continuous, full-time employment may elect to set up Flexible Spending Accounts in January of each year. Flexible Spending Accounts allow employees to defer pre-tax income to pay for certain eligible expenses including health care costs not covered by health insurance, transportation to work, and qualified child care expenses. Flexible Spending allows you to increase the income you take home by reducing the amount of taxes you pay for qualified expenses.
- Direct Deposit: We offer direct deposit of paychecks to your financial institution at no cost to you. You may sign up for direct deposit at any time.
- Corporate Discount Programs: As a USHG employee, you can get a discounted rate at area gyms and massage services. We hope you will take advantage of this opportunity to stay healthy and strong!
- Employee Dining Program: Through this program, we hope to make dining in our restaurants a reality for all our employees. The program starts out as a discount program and adds Dining Dollars over time.
