Join Celebrity Chef Charlie Palmer’s Culinary Team at Charlie Palmer Steak Reno in Grand Sierra Resort

The Charlie Palmer Collective team is seeking a passionate, enthusiastic, and creative Guest Services professional who has a profound interest in food and wine, a strong desire to provide the highest level of guest service, and a drive to meet the highest standards in our profession.

Offering highly competitive compensation packages, you will work alongside Chef Charlie Palmer & our experienced GSR and CPC Guest Services Teams to operate and manage Charlie Palmer Steak Reno. The ideal candidate has a commitment to excellence, works well in a team environment, and has a desire to learn and grow under one of the most renowned Chef's and culinary brands in the country. Join our team today and build on your career tomorrow!

Responsibilities:

• Report to Grand Sierra Resort Management Team
• Liason with Charlie Palmer Collective in maintaining CPC brand guidelines and best practices
• Ensure proper communication between front of house and back of house during and outside of service
• Arrange for new employees’ proper onboarding (scheduling trainings)
• Schedule monthly staff trainings by department and as a team
• Assist with preparing shift schedules, maximize guest experience while managing labor costs within approved GSR metrics
• Ensure front of house employees are clocking in and out according to company policy
• POS Programing
• Actively participate in service: take food and wine orders, assist support staff (clearing & resetting tables)
• Overseeing restaurant staff performance, ensuring quality dining
• Close and open restaurant
• Assist with keeping detailed records of daily, weekly, and monthly costs and revenues
• Monitor compliance with safety and hygiene regulation
• Respond to guests’ feedback and recommend improvements

Preferred Qualifications:

• Minimum 4 years' experience in a qualified restaurant
• A passion for hospitality, food and beverage and the guest experience
• Strong organizational & creative problem-solving skills
• The ability to comfortably lead a team in a busy atmosphere
• Knowledge on restaurant management software, like OpenTable
• Creative & Team oriented
• Fine Dining experience a plus

Benefits:

We offer medical, dental, and vision benefits for full time employees, as well as a 401(k), Employee dining discount and transit benefits.