Required Years of Experience
2 years
Job Details
The FOH Service Manager supports the Assistant General Manager/General Manager in all operational aspects of the business. Manage staff and daily operations.
- Ensure service is maintained at the utmost of quality levels
- Develop risk management and mitigation strategies
- Maintain all corporate beverage mandates
- Update and track daily reports
- Interview, screen, and recruit job applicants
- Coach and train staff
- Responsible for Team performance – morale, productivity
- Keep General Manger informed of sales and key issues
- Increasing sales through marketing, networking and incentives for staff to raise guest check average.
- Minimum 3-4 years professional experience
- Strong management skills
- Strong influence, interpersonal, communication, problem solving and creative solution generation skills
- General business acumen
- Expert knowledge of all Restaurant computer and POS systems
- Able to quickly integrate into a team and be recognized as a leader
- Finds problem areas, develops solutions
- Able to delegate effectively
- Able to work long hours standing and walking
Compensation Details
Compensation: Salary (Based on Experience)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Potential Bonuses, Dining Discounts
Required Skills
Customer Service
POS Systems
Food Safety Knowledge
Conflict Resolution
Wine Service
Team Development and Training
Scheduling
Wine Knowledge
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Luxury Hotel, Full Service Hotel
Part of Method Hospitality
519 N. Market St., on the National Historic Registry, is the address of the former Security Trust & Safe Company Building, a two-story Victorian Romanesque brownstone designed by Frank Furness, and is now a 24 room boutique hotel that offers multiple dining amenities.
The restaurant design have been melded with features and fixtures from local makers that reflect the building’s original era, features a dining room adorned with warm wood accents, plush upholstered banquets, an illuminating ceiling design, and features an open kitchen showcasing a wood-fired oven & grill focusing on Italian-influenced, wood-fired cuisine that emphasizes the smokiness and char of the wood burning oven & grill. Serving a casual, yet sophisticated & seasonally driven menu, The Quoin is helmed by esteemed chef Jim Burke.
In addition to the Restaurant, The Quoin will be the home of a 45 seat speakeasy style cocktail bar, that will feature an extensive list of signature crafted cocktails, paying homage to the city’s history and former famous resident’s.
