Kitchen Manager

The Kitchen Manager oversees the day-to-day operations of the Colada Shop kitchen and is responsible for supporting, managing, and developing all BOH team members to exceed business goals.

Duties and Responsibilities

• Customer Service
• Ensure smooth day-to-day operations of designated store. Foster and promote a strong work culture, CUBANISM and uphold brand service standards.
• Fully understand the Colada Shop ethos and serve as a brand ambassador, both internally and externally, making people’s lives a little sweeter.
• Manage team environment and provide timely response to staff needs.
• Handle payroll and scheduling. Anticipate schedule changes based on store needs and seasonality, and ensure all staffing needs are met while meeting the budget. Manage attendance, call outs and tardiness.
• Maintain 100% compliance with all relevant policies; EEO, labor, HR, wage and food safety laws and regulations.
• Manage staff contests, including but not limited to: BOH Employee of the Quarter. 
• Operations 
• Manage all existing recipes for production efficiency and cost effectiveness.
• Ensure the highest product quality by auditing production procedures, in order to achieve Colada Shop’s quality standards.
• Manage internal controls at all units, and ensure recipe, techniques and standards are at their highest level.
• Assist active purchasing of food items on a weekly basis to ensure best pricing and quality.
• Utilize kitchen management software and ensure that it connects accounting with POS, and tracks inventory, ordering, invoicing, accounts payable and costing.
• Ensure commissary production sustains store operations and adjusts pars as needed. Anticipate future demand and adjust volume on a timely basis.
• Manage inventories and minimize waste.
• Meet financial goals, such as but not limited to: labor cost, COGS, waste, etc.
• Be knowledgeable with troubleshooting any and all equipment issues, and minimize the use of external technicians.
• Attend 1x1 meeting with Director of Culinary Operations.
• Update BOH binder and all other operational / training materials. Maintain and enforce daily checklists, including but not limited to: temperature logs, FIFO, deep clean tasks and AM / PM checklists.
• Ensure Food Safety and Sanitation Standards are met.
• Oversee all menu changes and ensure they are properly executed. Communicate all menu changes to BOH staff.
• Oversee all BOH staff communication.
• Coordinate Staff Trainings as Required.
• Address any facilities, technical and art requests with corresponding departments..

Qualifications

• 3-5 years managerial / supervisory experience required in the hospitality or food industry.
• Strong leadership, decision making and multitasking skills.
• Strong communication skills. Ability to solve problems independently and delegate as needed.
• Strong understanding of financials, metrics, forecasting, dynamic scheduling and cost control.
• Experience in beverage, food and alcohol purchasing, managing cost and maintaining inventory.
• Food handler card required.
• ABRA card required (for DC stores).
• Serve-Safe certification required.
• Passion for food, cocktails and coffee - big plus.
• Ability to build relationships and embrace change.
• Full availability, must be able to work weekends and holidays.
• Work authorization:
• United States (Required)

Direct Reports

• BOH Team

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Colada Shop is an equal opportunity employer and shall treat all applicants for employment equally based upon job-related qualifications and without regards to race, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, lawful tobacco uses while off-duty, or any other characteristic protected by law.