Job is saved!

Click your avatar to
access saved jobs and applications

General Manager
Harp & Crown
1525 Sansom St., Philadelphia, PA 19102
Harp & Crown hiring General Manager in Philadelphia, PA

Harp & Crown hiring General Manager in Philadelphia, PA

Harp & CrownMore Info

Full Time • Salary (Based on Experience)
Expired: May 29, 2022

Sorry, this job expired on May 29, 2022. Below are other jobs that may be of interest to you.

Required Years of Experience

6+ years


Job Details

Summary/Objective  The General Manager is the overriding authority in the restaurant when Directors and/or Owners are not present. As such they are responsible for managing and overseeing all personnel, facilities, service standards, financials, and administrative tasks of the day-to-day operations in conjunction with the Chef team and while managing and leading the FOH Management team within the assigned restaurant.

Expectations & Qualifications:

Leadership & Hands on Management: The General Manager (GM) is expected to lead by example and take an active role in managing staff and supporting service. The GM leads the management team and hourly employees by inspiring, motivating, and managing them to 1. Consistently meet and exceed their respective job performance standards 2. Continually perform their respective jobs in a manner that is consistent with and promotes our Core Values, and 3. To strictly respect and follow the policies and procedures of the Schulson Collective.

Strong Sense of Hospitality – Amaze & Delight: The GM is expected to possess a passion for hospitality and all that it entails. The GM is the key person within the restaurant that communicates and displays the Schulson Collective standard of hospitality for each guest that walks in the door. They are responsible for ensuring that all management and hourly staff have the tools to provide and the demeanor to execute excellent service that consistently amazes and delights our guests.

Extreme Ownership & Attention to Detail: The GM must have an attentiveness to detail and definition of cleanliness in line with Director Team and Ownership. They are responsible for ensuring that the management team and hourly staff also espouse those same standards and attentiveness to the smallest details by following local health code, systems of operations, side work, and repair & maintenance policies and procedures.

Teamwork & Growth: As the leader of the restaurant the GM is expected to build and maintain a sense and practice of teamwork amongst the management team and hourly staff. They will do this by practicing hands on management, cultivating excellence, building team morale, coaching, and counseling as necessary. Additionally, they will continually monitor and provide feedback on performance for managers and staff to help them grow and identify employees who are exceptional performers and work with them to move toward their goals.

Financial Management: The GM is responsible for the financial health of the restaurant and uses goals and standards as set by the Schulson Collective as their measure. This includes controlling of costs (beverage, labor, direct expenses), management of portions and waste, and training the management team to do these things as well. Additionally, they must possess the ability to read, understand, and create/present reports on weekly financials and monthly P&Ls.

Additional Essential Qualities

  1. Excellent understanding of and execution of our Core Values
  2. Excellent at time-management and multi-tasking
  3. Self-Managing and Self Motivated
  4. Able to lead by motivating and inspiring others

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Manages restaurant team including Assistant General Manager, Managers and Culinary team, along with the Executive Chef.
  2. Ensures standards for product quality and service are maintained at all times.
  3. Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with human resources as appropriate.
  4. Touches all tables and guests to ensure 100% guest satisfaction and rectifies any negative impressions.
  5. Develops new hire training programs and schedules to ensure new staff is prepared before going live.
  6. Keeps up-to-date on information, vendors and technology affecting functional area(s) to increase innovation and ensure compliance.
  7. Responsible for maintaining liquor and labor cost goals.
  8. Responsible for developing relationships with vendors, ensuring Schulson Collective maximizes profits and opportunities.
  9. Determines separation of labor amongst front of house Management teams.
  10. Work with Executive Chef with regards to menu recommendations, participate in  tastings and stay abreast of industry trends.
  11. Monitors timekeeping, scheduling and Payroll and submits for employee payment.
  12. Submits nightly reports on service, sales, labor & liquor costs, negative impressions, etc.
  13. Ensures restaurant is at or above Schulson Collective standards in terms of cleanliness; reports any Facilities repairs as needed.
  14. Maintains organized employee files to ensure compliance.
  15. May be assigned to different restaurants per company needs.

Supervisory Responsibility

This position is directly responsible for leading all Managers and hourly staff within assigned restaurant.

Physical Demands

The employee must occasionally lift and/or move up to 25 pounds and occasionally push and/or pull up to 50 pounds. The employee will spend over 4 hours daily standing or walking.

Required Education and Experience

  1. Bachelor’s degree (BS/BA) Restaurant Management, Hospitality Management or related field preferred.
  2. 7 or more years of experience in Restaurant Management.
  3. Knowledge of industry trends, menu creation, coaching/training and building Restaurant Management teams.
  4. Knowledgeable of Microsoft Office products, Resy and TripleSeat.
  5. Excellent written and verbal communication and problem-solving skills
  6. Must be able to work flexible hours and days. Must exhibit top-notch teamwork.

Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Potential Bonuses, Dining Discounts


Required Skills

Wine Service

Customer Service

Events Management Knowledge

High Volume Service

Food and Beverage Pairing Knowledge

Hospitality Management Degree

POS Systems

Team Development and Training

Staff Management of up to 75

Scheduling

Read more


View Job Description

Open Jobs From Harp & Crown


Busser
Part Time • Hourly (Based on Experience)
Require min. 0-1 years of experience
Food Runner
Full Time • Hourly (Based on Experience)
Require min. 1 year of experience
Sous Chef
Full Time • Salary (Based on Experience)
Require min. 3 years of experience
Brunch Bartender
Full Time • Hourly (Based on Experience)
Require min. 3 years of experience
Assistant General Manager
Full Time • Salary (Based on Experience)
Require min. 2 years of experience
Barback
Full/Part Time • Hourly ($6.50) plus tips
Require min. 0-1 years of experience
Server
Full Time • Hourly (Based on Experience)
Require min. 1 year of experience
Bartender
Full Time • Hourly (Based on Experience)
Require min. 3 years of experience
Host
Full Time • Hourly ($14.00 - $18.00)
Require min. 0-1 years of experience
Line Cook
Full Time • Hourly (Based on Experience)
Require min. 2 years of experience

Other jobs you might be interested in


General Manager
Cicala at The Divine Lorraine
Full Time • Salary (Based on Experience)
Philadelphia, PA • Fine Dining
General Manager
Knightsbridge Restaurant Group HQ
Full Time • Salary (Based on Experience)
Knightsbridge Restaurant Group
Washington, DC • Restaurant Group
General Manager
Terrain Cafe - Devon
Full Time • Salary (Based on Experience)
Terrain Cafe
Devon, PA • Casual Dining
Restaurant General Manager
Bankroll Club
Full Time • Salary (Based on Experience)
Philadelphia, PA • Entertainment Venue
Restaurant Manager
Frankford Hall
Full Time • Salary (Based on Experience)
STARR Restaurants
Philadelphia, PA • Casual Dining
General Manager
Platinum Dining Group
Full Time • Salary (Based on Experience)
Platinum Dining Group
Wilmington, DE • Restaurant Group
Restaurant Manager
Platinum Dining Group
Full Time • Salary (Based on Experience)
Platinum Dining Group
Wilmington, DE • Restaurant Group
General Manager
Bee Company
Full Time • Salary ($70k)
Philadelphia, PA • Bar / Lounge
General Manager
Safran Turney Hospitality HQ
Full Time • Salary (Based on Experience)
Safran Turney Hospitality
Philadelphia, PA • Restaurant Group
Restaurant Manager
Parc
Full Time • Salary (Based on Experience)
STARR Restaurants
Philadelphia, PA • Casual Dining
General Manager
Cicala at The Divine Lorraine
Full Time • Salary (Based on Experience)
Philadelphia, PA • Fine Dining
General Manager
DiBattista Consulting
Full Time • Salary (Based on Experience)
Philadelphia, PA • Recruiting Agency
Restaurant Manager
Double Knot
Full Time • Salary (Based on Experience)
Schulson Collective
Philadelphia, PA • Casual Dining
Co Manager
Andra Hem
Full Time • Salary ($75k)
Philadelphia, PA • Bar / Lounge
Brewery Manager
Delaware Park
Full Time • Salary (Based on Experience)
Wilmington, DE • Gaming
General Manager
Pearl & Mary
Full Time • Salary (Based on Experience)
Schulson Collective
Philadelphia, PA • Upscale Casual
Restaurant Manager
El Vez
Full Time • Salary (Based on Experience)
STARR Restaurants
Philadelphia, PA • Casual Dining
Award
Restaurant Manager
Morimoto
Full Time • Salary (Based on Experience)
STARR Restaurants
Philadelphia, PA • Fine Dining
General Manager
Adelinas
Full Time • Salary ($75k - $90k)
Philadelphia, PA • Bar / Lounge
Restuarant Supervisor
Red Owl Tavern
Full Time • Hourly ($18.00)
Philadelphia, PA • Casual Dining
General Manager
Rex at the Royal
Full Time • Salary (Based on Experience)
Philadelphia, PA • Casual Dining
General Manager
Sampan
Full Time • Salary (Based on Experience)
Schulson Collective
Philadelphia, PA • Casual Dining
General Manager
Snap Custom Pizza and Salads
Full Time • Salary ($50k - $60k)
Conshohocken, PA • Quick Service
Restaurant Manager
LMNO
Full Time • Salary (Based on Experience)
STARR Restaurants
Philadelphia, PA • Upscale Casual
Restaurant Manager
Han Dynasty
Full Time • Salary ($55k - $60k)
Philadelphia, PA • Casual Dining
Restaurant Manager
Talula's Garden
Full Time • Salary (Based on Experience)
STARR Restaurants
Philadelphia, PA • Upscale Casual
General Manager
Han Dynasty
Full Time • Salary ($65k - $70k)
Philadelphia, PA • Casual Dining

New American

Gastro Pub

Part of Schulson Collective

In the completely renovated space located on Sansom Street between 15th and 16th streets, Harp & Crown brings together old-world touches of charm and luxury with modern sensibility and functionality. Its glass-façade, 24-foot ceilings, and four chandeliers on the ground floor are glamorous pieces balanced with funky vintage wallpaper and leather club chairs, millwork and natural tones throughout the space. Guests may enjoy the delicate yet complex flavors of his new-American dishes amongst the space including a 32-seat bar. Delving further into the unused space within the building itself, Harp & Crown features a cocktail bar, lounge, and two-lane bowling alley beneath the main room at Elbow Lane, serving up the full menu.

Open Jobs From Harp & Crown
BusserFood RunnerSous ChefSee all open jobs (10)