The FOH Assistant Manager works closely with the ownership and Store Managers on all FOH operations. He/she is assists in meeting the company goals of providing customers with quality finished products and efficient  friendly service. He/she will be expected to learn and communicate about our company and food products effectively and accurately.

Why work at Cleavers?  We are a family owned business that stands by our employees, the quality of our product and customer service.  We make decisions and changes to increase efficiency and effectiveness on a regualr basis as to improve all aspects of daily operations. We ensure that everybody works together and collectively to complete all the daily tasks and meet our team goals.  We take the current health and safety of our staff very seriously. We provide competitive pay, paid time off, holiday pay, employee discounts and tip sharing.

Store Operations:
• Assists in the overall management of the store.
• Partners with the store manager & ownership in creating a positive customer experience.
• Assists in maintaining a high level of quality control, service, and a positive community image.
• Assists with inventory management and ordering.
• Performs opening and closing duties.
• Ensures that equipment is maintained in a safe and clean manner.
• Assists in maintaining proper loss prevention standards, reviewing cash handling procedures and safe procedures.
• Completes all FOH duties including register, packaging product, customer service, etc.

Service:
• Proactive in solving customer problems and satisfying customers in various situations.
• Ensures that all team members provide customers with efficient and friendly, superior service on a consistent basis.
• Maintains high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise, and equipment.
• Ensures that all team members are educated on our products and services.
• Consistently maintains the highest quality product standards.
• Assists in the training of new employees.
• Motivates staff to maintain quality and consistent customer service.

Qualifications:
• Minimum high school diploma or equivalent; college degree preferred.
• Minimum one-year restaraunt FOH experience, managerial experience is preferred.
• Register and cash handling experience.
• Computer proficiency in Microsoft Word and Excel, prior POS experience
• Weekend availability is required
• Well-organized, detail-oriented, and able to multi-task.
• Must have effective problem-solving/decision-making abilities.
• Must be able to lift up to 40lbs and be on your feet for several hours.
• Must have excellent verbal and written communication skills.
• ServSafe is preferred

To apply - email your cover letter and resume to [email protected]  

Compensation: Hourly (Based on Experience) plus tips