ABOUT US:
The h.wood Group is a Los Angeles based lifestyle and hospitality company with establishments and events across the United States and Europe. We are committed to providing a warm, inviting, and uniquely lavish experience for our diverse clientele. Our company is built on integrity, creating the world’s best restaurants, nightlife, and events.
ROLE SUMMARY
The Assistant General Manager will assist in creating a positive and efficient work environment for all staff while providing excellent customer service. The ideal candidate will be an energetic professional who doesn’t mind wearing multiple hats. They are well organized, flexible and enjoy the challenges of working in a fast-paced environment.
RESPONSIBILTIES:
- Manages the restaurant’s day-to-day operations
- Provides superior customer service to ensure customer satisfaction and retention
- Responds to customer concerns efficiently and in a professional manner
- Enforces and offers the best quality of products possible
- Oversees restaurant standard practices such as P&L analysis and monthly inventory
- Manages staff schedules based on forecast and performance measures
- Evaluates staff performance and provides coaching to improve productivity
- Acts as a brand ambassador for the company
- Ensures compliance of service and hospitality standards
- Provides support to General Manager
REQUIREMENTS:
- Minimum of 3 years’ experience in a full-service, high-volume dining establishment
- Must be able to manage multiple tasks in stressful environments
- Strong knowledge of front and back house operations
- Great decision making and organizational skills
- Upbeat and energetic attitude
- Responsible and trustworthy
- Attentive to detail
JOB DETAILS AND BENEFITS:
- Full-time, exempt position
- Flexible, routine-time off
- Health, dental, vision, and life insurance with company contribution offered the first of the month after 60 days of employment
