Estuary is a 150+ seat restaurant with both indoor and outdoor dining, located on the waterfront in Brooklyn Bridge Park.  Estuary’s  Expeditor is the connection between the BOH and FOH, serving as a main point of contact between the kitchen and the floor. We are a fast-paced waterfront destination and during the summer season this position is essential for the smooth running of the restaurant.

Responsibilities

• Provide knowledgeable, approachable, efficient, energetic, and thoughtful service at all times
• Adhere to all company service standards and protocols
• Understand and execute food safety and allergies protocols
• Liaison between the front and back of house for all food orders
• Manage all orders as they are received through the POS and communicate clearly and respectfully to the kitchen, including any special order requests
• Maintain up-to-date knowledge of menu items including major components, unfamiliar ingredients, appropriate utensils for service
• Maintain accurate timing for dish executing
• Responsible for ensuring that all dishes are checked for quality and appearance prior to leaving the kitchen
• Communicate 86s, menu changes, and/or other food related information to the FOH team
• Engage management for any guest issues or complaints
• Stock and prepare service related items, as needed
• Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
• Quickly and correctly transport food from the kitchen to the guest, as needed
• Support service team with table and floor maintenance, as needed, including, but not limited to: water service, clearing and cleaning tables and resetting tables with proper tableware, and polishing tableware
• Receive instruction from multiple sources and prioritize tasks effectively
• Respond appropriately to any guest requests or issues by communicating effectively with the proper server or management
• Adhere to grooming and dress code standards

Skills & Requirements

• 1-2 years of expediter experience if possible at a high volume, fast paced restaurant
• Team player with good communication skills and a sense of humor a plus
• Self-motivated & exceptional work ethic
• Multi-tasking & organizational skills
• Responds well to feedback and constructive feedback from management & co-workers
• Must be timely and able to commute to the location without difficulty

Physical Demands

        The physical demands for this position require ability to stand with an ability to reach and lift up to 50 pounds during a full shift.  Ability to understand English a must and ability to speak Spanish a plus. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. We reserve the right to add or delete duties and responsibilities at the discretion of our managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

 Estuary at ONE°15 Brooklyn Marina is an equal opportunity employer.   We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.