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Service Manager
The Lexington
100 N First St, Cambridge, MA 02141, United States
The Lexington hiring Service Manager in Cambridge, MA

The Lexington hiring Service Manager in Cambridge, MA

The LexingtonMore Info

Full Time • Salary ($50k - $65k)
Expired: Jun 8, 2022

Sorry, this job expired on Jun 8, 2022. Below are other jobs that may be of interest to you.

Required Years of Experience

1 year

Job Details

A sense of fun, always to be had.

A staple of the Cambridge culinary scene since 2012, The Puritan Group is located in Cambridge. Led by Chef/Owner, Will Gilson, our team brings an award-winning mix of culinary and beverage acumen that affords our guests the opportunity to enjoy high-quality, thoughtfully prepared food, local and eclectic beers, and wines from independent winemakers worldwide. Our space is spacious and lively. Our staff is down to earth. We aim to share our excitement about our food and wine throughout each concept. Our guests and their friends should feel comfortable in our friendly, warm environment.

The Lexington, located in Cambridge Crossing, is a hub to pharma + biotech companies, as well as a new, growing neighborhood. The space offers a roof deck, 18 seat bar, and 60 seat dining room, in addition to our private dining room. We are a stone's throw from the new Lechmere Green Line and a quick walk from Community College on the Orange Line.

The Opportunity

The Service Manager is responsible for supporting the Chef, General Manager, and managing the FOH teams to ensure excellent service and hospitality, financial success, compliance with company policies, as well as team safety and well-being. We are both an established and growing company, looking to add strong leaders to our management team.


The Role

  • Actively cultivate and maintain strong, caring relationships with guests, vendors, staff, and neighboring businesses
  • Ensure that all The Lexington policies, procedures, standards, specifications, guidelines, and training programs are followed and completed on a timely basis
  • Guide guests through the food and beverage menu, ensuring all The Lexington steps of service are performed
  • Maintain and update knowledge of The Lexington food and beverage menus to educate FOH teams and guests
  • Open and close the restaurant
  • Control inventory for restaurant operation supplies
  • Act as a role model for all FOH teams and continue to coach, mentor, and guide the FOH teams
  • Acts as a cultural and brand ambassador for Puritan & Company, as well
  • Build and maintain a high-performance team and be involved with the hiring process.
  • Responsible for building the FOH teams schedules
  • Ensure that the FOH teams are completely trained and knowledgeable in all aspects of service
  • Promote continuing education to the existing staff, and plan opportunities for continued education
  • Actively strive to ensure that The Lexington remains compliant with all local, state, and federal employment laws and Department of Health standards
  • Perform various financial activities, such as cash handling, tip pool entry, and payroll 


  • At least 1-3 years of restaurant management experience in a full service restaurant
  • Bachelor’s Degree, Certification in Hospitality, or relevant experience gained from time on the job
  • Fluent in both written and spoken English
  • Ability to stand for extended periods of time
  • Ability to reach, bend, stoop and frequently lift up to 50+ pounds
  • Ability to work nights, weekends, holidays, and variable schedule per the needs of the business

The Puritan Group is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation Details

Compensation: Salary ($50,000.00 - $65,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Paid Time Off, Potential Bonuses, Dining Discounts

View Job Description

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Part of The Puritan Hospitality Group

The Lexington is the hub of Cambridge Crossing. Featuring one of the only roof decks in the area, The Lexington will be the go-to destination for lunch, after work drinks, evening get-togethers, and possibly the first or last stop of an evening out. The Lexington will offer seasonal outdoor seating with views of The Common.

The Lexington has been designed with an open greenhouse layout, and can accommodate full buyouts of business events, weddings, or seasonal holiday parties. It also features a private dining room with seating for up to 30 guests.

Drawing from his love of Northern Italian food, Chef Gilson will bring the flavors and feasts from Italy to our modern, dinner only restaurant. Ingredients of the dishes will highlight the farms, fishers, and foragers of New England. Guests can dine on composed platters of cheese, cured meats, and small bites to start their meal. Housemade pastas, local seafood, and fresh butchered meats will be the highlight of an evening at Geppetto - all concluded by desserts from one of the city’s leading pastry chefs, Brian Mercury.

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