ESTIMATED HIRE DATE - EARLY 2022
ABOUT US
Opening in early 2022 in the heart of historic downtown Healdsburg, Little Saint will be a farm-forward gathering place where food, music, art and conversations are good for the soul, the earth and our community.
We are looking for a Host to join our new and growing Little Saint team!
Our People are our greatest asset. Our diverse team means the world to us. We value integrity, creativity, kind-heartedness, and being intentional in all that we do, and we are looking for a candidate who is seeking the same. We are a passionate, conscientious, hard-working, and uplifting team, always aspiring to evolve.
Our Community is our family. We love our town of Healdsburg, with its people, charm, and open arms. Our roots run deep in farming here, and we honor the land with our commitment to being sustainable, cruelty-free, plant-based, and farm-forward.
Our Hospitality is at the heart of everything we do. We strive to be friendly and approachable, refined but never fussy. The goal is to provide extraordinary experiences at every level.
SUMMARY
Under the direction of the General Manager, and in conjunction with the Little Saint Team, the Host works to achieve the objectives in guest services and satisfaction, service quality, cleanliness, and sanitation of the property. The successful candidate will have a neat appearance, and be engaging, polite, and friendly, efficient, observant, knowledgeable, and personable.
QUALIFICATIONS FOR SUCCESS
- Relevant service experience
- Commitment to quality, excellence, and genuine hospitality
- Passion for creating unique guest experiences
- Ability to provide warm, humble, and knowledgeable service
- Exceptional interpersonal and communication skills
- Strong task and time management abilities
- Willingness to continue learning about food, beverage, and service
- Willingness to work as part of an efficient team in a fast-paced environment
- Polite and engaging
- Neat and well-groomed appearance
- Meets state minimum age to serve alcohol
- Availability to work nights, weekends, extended hours, and holidays
- Ability to stand, walk, bend, stoop, kneel, reach with hands and arms for extended periods, and lift up to 30 lbs.
KEY COMPETENCIES
- To have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with leadership team and team members
- To be decisive, accepting responsibility for making things happen, thinking ahead, and developing contingency plans
- To be an active listener, remaining present and open, providing verbal, non-verbal, and supportive feedback, and showing our respect and empathy to and for one another
- To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your performance
- To be flexible, responding quickly and positively to changing environments
- To maintain high team focus via cooperation and support to other team members in the pursuit of department goals
- To be a positive role model and demonstrate the ethos of Kyle, Katina, and the management team
Little Saint is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation in accordance with applicable federal, state and local laws.
Little Saint is committed to hiring a diverse workforce, sustaining an inclusive culture, fostering an environment of continual improvement, and offering opportunities for growth and career development.