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Reservationist
Crown Shy
70 Pine Street, New York, NY
Crown Shy hiring Reservationist in New York, NY

Crown Shy hiring Reservationist in New York, NY

Crown ShyMore Info

Full Time • Hourly (Based on Experience)
Expired: Feb 11, 2022

Sorry, this job expired on Feb 11, 2022. Below are other jobs that may be of interest to you.

Required Years of Experience

1 year


Job Details

Crown Shy is the first solo project of Chef James Kent and Restaurateur Jeff Katz. Inspired by James’s upbringing in downtown New York and his experience leading the city’s most celebrated kitchens, Crown Shy is a neighborhood seasonal restaurant elevated by fine dining training and technique.

Located on the ground floor of Art Deco masterpiece 70 Pine Street, the dining room and bar occupy a series of rooms with floor to 16-foot-ceiling windows leading to an open kitchen.

The food at Crown Shy is rooted in European technique but draws inspiration from around the world, primarily the flavors from our childhoods, traveling, and the diverse cuisine in New York City.

Crown Shy has been awarded 1 Michelin star & 2 stars by the NYT and has been acknowledged as one of the most popular new restaurants in the city by multiple publications.

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As a Reservationist at Crown Shy you are responsible for cooperating with the Hospitality Manager and the rest of the management team on reservations and information inquiries for Crown Shy and SAGA. You are the voice of our restaurant and therefore must represent Crown Shy and SAGA through gracious and hospitable phone and email interactions.

This is a full time position with daytime hours. Crown Shy is open 7 days a week. We are closed for Thankskgiving, Christmas Eve, and Christmas Day.

Our restaurants offer access to insurance enrollments (must maintain 25 hours per week), no cost life insurance, a short term disability policy, an Employee Assistance Program (with access to free mental health counseling), 40% dining discounts at group restaurants, referral bonuses, and more!


Crown Shy believes in a ‘whole house’ mentality and we expect all departments (Pastry, Savory, Dining Room, Hospitality and Facilities) to support and motivate each other to achieve our goal of guest satisfaction. As a Reservationist, you may interact with all of these departments regularly and should be able to communicate effectively and respectfully with your co workers & managers.

CANDIDATE REQUIREMENTS
• Must have 1 years + experience in a fast-paced NYC restaurant as a Host or Reservationist
• Experience working with Resy is preferred
•  Excellent email and phone etiquette
• Proficient typing skills
• Must be knowledgeable of Industry critics & awards
• Must have full schedule availability
• Must be able to take constructive criticism and work well in a team dynamic
 
SERVICE RESPONSIBILITIES
• Be warm, knowledgeable and noticeably appreciative
• Accommodate guests by making each individual feel heard and helped
• Act professionally and always maintain composure 
• Identify and report problems to management immediately 
• Be able to multi-task phone, email, and in-office responsibilities and provide the appropriate service




Compensation Details

Compensation: Hourly (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts, Wellness Program


View Job Description

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New American, European

Upscale Casual, Fine Dining

2 Employee RecommendationsSee Details

Part of Radicle Hospitality

In the heart of Manhattan’s Financial District is a beautiful art-deco building at 70 Pine Street. James Kent, from the Nomad and Eleven Madison Park, and partner Jeff Katz, of Del Posto, have teamed up to bring a beautiful 7,000 square foot restaurant to the ground floor of this stunning, landmarked building. Boasting 120 seats, two private dining rooms, and a 16 seat bar, the restaurant will have a state-of-the-art open kitchen that includes a Heston Suite as well as a commissary kitchen to support scheduled expansion to two other concepts in the building opening in 2019. The team includes more than 10 veterans of the industry, all of whom have worked directly with James or Jeff over the past 15 years.

Our menu approach isn’t based around a geographical region or a particular style of cooking, but rather the endless creative pursuit of delicious flavors, beautiful composition, and generosity. We will always strive for gracious, warm, and appreciative service, where attention to detail and anticipating guest's needs are priority number one. At the same time, we’re also here to enjoy ourselves and our work, and hopefully you are too. To us that means we'll likely be rocking Nike kicks while servicing food and throw-back hip-hop bumps in the background.

At the end of the day, we are committed to creating and cultivating restaurants where E V E R Y O N E is eager to return.

Awards
2020
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Private Events TeamBookkeeperPastry CookSee all open jobs (12)