ROLE SUMMARY:

A chance for a talented and passionate leader to be a part of opening Los Angeles’ newest and most exclusive venue.  Nested in the west end of historic Sunset Boulevard, The Bird Streets Club promises a most discerningly Private Members enclave.  A culture of refined service, ensuring that the diverse mix of change-makers can relax into the moment.  Managed by the most iconic brand in hospitality and nightlife, The h.wood Group, The Bird Streets Club will offer glamorous dining, exquisite service and memorable experiences. 

Like our membership, the Management Team will be a curated collection of innovative thinkers and creative trailblazers who enjoy the creative challenges involved in bringing this project to light.  Some of the responsibilities of this position include:

RESPONSIBILTIES:

• Assist with day-to-day restaurant operations
• Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs are implemented and reviewed on a timely basis.
• Maintain compliance with health and safety regulations regarding food preparation, serving, and building maintenance requirements.
• Ensure company values in service, quality, the appearance of the facility through training of employees.
• Create a positive, productive work environment through effective supervision and direction.
• Ensure proper use of PPE, help monitor par levels.
• Report, investigate and help resolve complaints regarding food quality, service, or accommodations.
• Support administration of prompt, fair, and consistent corrective action for all violations of company policies, rules, and procedures
• Able to communicate fluently with guests and staff and articulate membership rules and expectations, dishes, cocktails, instructions, etc.
• Deliver superior experiences and ensure member satisfaction
• Respond efficiently to member needs and requests

REQUIREMENTS: 

• 3+ years of restaurant management experience
• Act as positive spokesman for company and brand
• Excellent emotional control in fast-paced environments
• Dedication to timeliness and radical attention to detail
• Excellent communication skills, both verbal and in writing
• Upbeat and energetic attitude
• Responsible and trustworthy