Are you passionate about food, hospitality and fitness? This server position comes with a host of unique benefits including the ability to work out in an industry leading health club located in Chicago’s River North neighborhood. East Bank Club offers a wide array of amenities including The Grill which is open for breakfast, lunch and dinner. Come be part of this hard working team with an unwavering commitment to service and quality.
JOB SUMMARY
Responsible for serving food and beverages to members in a prompt, friendly manner. Must be able to perform in a fast paced environment, be knowledgeable, confident and have a positive attitude.
ESSENTIAL FUNCTIONS
· Greets tables promptly.
· Clearly and accurately describes all menu items (including bar and juice bar items) and answers basic questions regarding the menu.
· Properly and accurately takes member orders.
· Has proficient POS skills.
· Demonstrates proficiency in proper delivery and serving of dishes and beverages.
· Attends to station detail
· Acquires payment for all checks and has no pattern of significant “walk outs”.
· Completes all assigned opening and closing side work.
· Responsible for being on time and properly punching in/out for shifts.
OTHER JOB FUNCTIONS
· Pre-clears and clears tables
· Assists expeditor in running food
· Able to answer basic questions about Club services and Club events
· Able to address reasonable member requests
· Demonstrates resilience and flexibility when addressing unexpected changes in service.
· Demonstrates basic proficiency in alcohol intervention procedures
· Uses proper food handling procedures according to sanitation standards
· Folds napkins as needed
QUALIFICATIONS / STANDARDS
· Must be friendly and outgoing
· Must have experience waiting tables
· Flexible schedule preferred
· Must be 21 years of age or older
· Must have Basset and Sanitation Certification
· Able to handle multiple tasks and stay organized
· Has strong communication skills
· Prior hospitality and/or retail experience is preferred
Diversity, Inclusion and Belonging Matters
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential, and by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/ smoke free work place.
MANDATORY COVID-19 VACCINE PROGRAM effective October 1, 2021. All newly hired employees with a start date of October 1, 2021 or later, will be required to supply proof of COVID immunization or receive an approved exemption during the onboarding process.