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Front Desk Agent
Cara Hotel and Restaurant
1730 North Western Avenue, Los Angeles, CA
Cara Hotel and Restaurant hiring Front Desk Agent in Los Angeles, CA

Cara Hotel and Restaurant hiring Front Desk Agent in Los Angeles, CA

Cara Hotel and RestaurantMore Info

Full Time • Hourly (Based on Experience)
Expired: Jan 28, 2022

Sorry, this job expired on Jan 28, 2022. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years


Job Details

Cara Hotel is a hidden oasis located in Los Feliz. More than just a hotel, Cara believes simple gestures of kindness and sincere care creates lasting memories. We believe in creating experiences that inspire and are devoted to fostering experiences grounded in the beauty of Los Angeles. We believe genuine hospitality comes from the heart.

We are seeking an experienced hotel front desk agent to serve as our guests’ first point of contact and manage all aspects of their stay at Cara. If you have a passion for customer service and work experience in the luxury hotel industry, we’d like to meet you.

Job Description

· Perform all check-in and check-out tasks

· Manage online and phone reservations for hotel and restaurant

· Inform customers about payment methods and verify their credit card data

· Welcome guests upon their arrival and assign rooms

· Provide information about our hotel, available rooms, rates and amenities

· Respond to clients’ complaints in a timely and professional manner

· Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs

· Upsell additional facilities and services, when appropriate

· Maintain updated records of bookings and payments

Qualifications

· Must have work experience in a luxury hotel

· Must have experience with hotel reservations software such as Opera

· Working knowledge of travel planning websites such as Booking.com, TripAdvisor, and Expedia

· A warm and welcome attitude with all team members and guests, ensuring the highest standard of customer service

· Autonomous and reliable

· Excellent communication and organizational skills

· Degree in a relevant field is a plus

Job Type: Full-time


Compensation Details

Compensation: Hourly (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts

View Job Description

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Californian, Farm To Table

Boutique Hotel

At Cara, we believe in hospitality from the heart. We are inspired each day by the endless beauty that California has to offer. We have a deep love for its nature and the diversity of its people, its design aesthetic, and the warmth of the climate that allows us to enjoy our time here to the fullest.

We believe food heals and brings us together. We are grateful to have the opportunity to work with some of the most caring local organic farmers in the world. They teach us something new each day, from the seeds they use, to the methods they practice. These unsung heroes are the backbone of our hospitality.

We have a profound respect for the people we work with; individuals intimately aligned and determined to make a difference in the world, individuals who care to only use pure and natural products that enhance the health and well-being of our people and planet.

Our local communities are full of vibrant young artists that breathe life into the mundane: the potters, painters, photographers, bread bakers, who all leave a little piece of themselves in their work and make it a little more beautiful and exciting for us all.

We believe in creating experiences that will inspire. We search for the best that California has to offer and pass it on to you, through Cara.