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1023 Abbot Kinney Blvd, Venice, CA 90291, United States
FELIX  hiring Reservationist in Los Angeles, CA

FELIX  hiring Reservationist in Los Angeles, CA

FELIX More Info

Part Time • Hourly (Based on Experience)
Expired: Dec 23, 2021

Sorry, this job expired on Dec 23, 2021. Below are other jobs that may be of interest to you.

Required Years of Experience

0-1 years

Job Details

Felix Trattoria embodies a philosophy of seasonality, warm hospitality, and the deeply rooted culinary traditions of regional Italy, lead by Chef Evan Funke, who is a culinary storyteller, a custodian of Italian tradition, and a master of the old world techniques of handmade pasta.

Our Mission is to consistently deliver a transporting customer and employee experience complete with delicious relevant food, inspiring design, and passionate, soulful hospitality.

  We are searching for people who are committed to working as Hospitality Professionals.  People who care about creating warm transporting experiences for our guests.  People that are passionate about Italian culture.  People that love to learn and tell stories about food & wine.  People that are inspired and enthusiastic about hospitality.  If you are one of these professionals, we look forward to hearing from you soon.

The Scope of the Role and Responsibilities are as follows:

  • Process reservation requests
    • Handle daily correspondence, respond to inquiries via email and phone
    • Input reservations into online system, making notes of special events,
      requests and dietary restrictions
    • Provide excellent customer service when unable to accommodate reservation requests
  • Communicate reservations internally
    • Complete information sheet to be posted on BOH communication board,
      FOH host stand, and filed in PDR binder
  • Answer phone & emails during office hours
    • Create goodwill by being courteous, friendly and accommodating with guests
    • Respond to voicemails and emails

Skills / Experience

  • 1 year customer service experience (restaurant preferred)
  • Excellent communication skills
  • Strategic thinker
  • Experienced with Mac computers
  • Experience with OpenTable
  • COVID 19 Vaccination
Reports to:
  • Management Team

Compensation Details

Compensation: Hourly (Based on Experience)

Benefits & Perks: Health Insurance, Dining Discounts

Required Skills

Conflict Resolution

Customer Service

Reservation Management Platforms

Email Etiquette

Phone Etiquette

Reservation Systems

Managing Reservations

View Job Description

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