Job is saved!

Click your avatar to
access saved jobs and applications

Host
Charlie Bird
5 King Street, New York, NY, United States
Charlie Bird hiring Host in New York, NY

Charlie Bird hiring Host in New York, NY

Charlie BirdMore Info

Full Time • Hourly (Based on Experience) plus tips
Expired: Dec 8, 2021

Sorry, this job expired on Dec 8, 2021. Below are other jobs that may be of interest to you.

Required Years of Experience

0-1 years


Job Details

A Host at Charlie Bird is responsible for acting as a liaison between the guest and the Manager on Duty while creating a welcoming environment for all guests. They are also the liaison between the front door, management and kitchen. They must have strong guest recognition skills and must be able to utilize our reservations platform, Resy, to the standards and guidelines of Charlie Bird.


Key Relationships

Working closely with the FOH Managers and team to create a seamless front door experience for all guests.

Charlie Bird & DHG Policies and Guidelines

  • Arrive on time and “floor-ready” for all scheduled shifts. Arrive to work following dress code guidelines and standards.
  • Clock in and out for each scheduled shift and shift break. Exhibit accurate and effective use of time and attendance portals and procedures.
  • Abide by all Charlie Bird and Delicious Hospitality Group (DHG) Policies and guidelines. 

Guest Experience

  • Maintain an understanding of the front door policies and consistently execute them with efficiency and grace while maintaining a sense of urgency throughout service.
  • Maintain and answer reservation & prepay requests through CB Info accounts. 
  • Acknowledge and respond to all requests through reservations cell phones (VIP + General) 

Front Door & Table Service 

  • Anticipate guest needs at the beginning of their experience in the restaurant and create strong guest relationships and regulars. Create a welcoming environment for guests upon arrival and departure.
  • Initiate beverage service at tables, drop sparkling or still water, and take initial beverage orders 
  • Ease table turns by assisting support team with clearing dish/glasswares and setting for next turn 
  • Driving revenue by efficiently plotting a reservation book and balancing walk-in guests.
  • Recognizing regular guests and VIPs, noting celebrations and important reservation requests.
  • Ensure constant communication with staff members and management as necessary at all times during service in order to serve guests to the best of our ability and to support each other.
  • Demonstrate speed and accuracy when using the Resy platform during service.
  • Must be able to provide accurate table updates and assist in running a waitlist.
  • Responsible for distributing soignée tickets. 
  • Reliably complete all assigned sidework.
  • Responsible for keeping coat check neat and organized and setting teammates up for success for the following day.

MENU KNOWLEDGE

  • Must be able to be proficient in menu knowledge and be able to answer questions on hours of operation, restaurant history and basic information about DHG and the sister restaurants.

QUALIFICATIONS/SKILLS

  • Previous experience as a Host in a high-volume restaurant with similar standards as Charlie Bird.
  • Experience working with either Open Table or Resy platforms.
  • Experience working with Google Suite.
  • Excellent communication skills to connect effectively with guests and co-workers.
  • Excellent communication skills.
  • Ability to Multitask effectively.
  • Strong understanding and knowledge of applicable NYC DOH standards.
  • Previous restaurant experience preferred.

Compensation Details

Compensation: Hourly (Based on Experience) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits


View Job Description

Open Jobs From Charlie Bird


Line Cook
Full Time • Hourly ($18.00 - $22.00)
Require min. 1 year of experience
Prep Cook
Full Time • Hourly ($17.00 - $19.00)
Require min. 1 year of experience

Other jobs you might be interested in


Host
ilili New York
Full Time • Hourly ($15.00 - $24.00)
ilili
New York, NY • Upscale Casual
Part Time or Full Time Host
Portale Restaurant
Part Time • Hourly (Based on Experience)
New York, NY • Upscale Casual
+1 Awards
Host
Oxalis
Full Time • Hourly ($16.50) plus tips
Brooklyn, NY • Upscale Casual
+7 Awards
Host
JUNGSIK
Full Time • Hourly (Based on Experience)
New York, NY • Fine Dining
Host
Freemans
Part Time • Hourly ($16.00)
New York, NY • Upscale Casual
Host
EN Japanese Brasserie
Part Time • Hourly (Based on Experience)
New York, NY • Upscale Casual
Host
ilili New York
Full Time • Hourly ($15.00 - $24.00)
ilili
New York, NY • Upscale Casual
Host
The Lobster Club
Full Time • Hourly (Based on Experience)
Major Food Group
New York, NY • Upscale Casual
Host
DOMODOMO Jersey City
Part Time • Hourly (Based on Experience) plus tips
Jersey City, NJ • Upscale Casual
Coat Check Host
Le Pavillon
Full Time • Hourly (Based on Experience) plus tips
The Dinex Group, the Restaurant Group of Chef Daniel Boulud
New York, NY • Upscale Casual
Host
Mel's
Full Time • Hourly (Based on Experience) plus tips
J2K Creative
New York, NY • Upscale Casual
Award
Host
Kochi
Part Time • Hourly (Based on Experience) plus tips
Restaurants by Sungchul Shim
New York, NY • Fine Dining
Hostess
Reserve Cut
Full Time • Hourly (Based on Experience) plus tips
New York, NY • Fine Dining
+3 Awards
Assistant Maitre'd
Ai Fiori
Full Time • Hourly (Based on Experience)
Altamarea Group
New York, NY • Fine Dining
Host
La Grande Boucherie
Full Time • Hourly (Based on Experience) plus tips
The Group NYC
New York, NY • Fine Dining
Part Time or Full Time Host
Portale Restaurant
Part Time • Hourly (Based on Experience)
New York, NY • Upscale Casual
Host
Momofuku Ssäm Bar
Full Time • Hourly (Based on Experience)
Momofuku Restaurants
New York, NY • Casual Dining
Host
Terrain Garden Cafe - Westport
Part Time • Hourly (Based on Experience)
Terrain Cafe
Westport, CT • Casual Dining
Award
Host
Misi
Full Time • Hourly (Based on Experience) plus tips
Grovehouse
Brooklyn, NY • Upscale Casual
Host
Au Cheval
Part Time • Hourly (Based on Experience)
Hogsalt
New York, NY • Casual Dining
+3 Awards
Host
The Clocktower
Full Time • Hourly (Based on Experience)
STARR Restaurants
New York, NY • Upscale Casual
Host
The Landing
Full Time • Hourly (Based on Experience) plus tips
New York, NY • Upscale Casual
Late Night Host
Peak
Part Time • Hourly (Based on Experience)
rhubarb Group
New York, NY • Fine Dining
Host
Peak
Part Time • Hourly (Based on Experience)
rhubarb Group
New York, NY • Fine Dining
Host
Tao Group
Full Time • Hourly (Based on Experience)
TAO Group
New York, NY • Restaurant Group
Host / Hostess
Rosemary's West Village
Part Time • Hourly (Based on Experience)
Casa Nela Restaurant Group
New York, NY • Restaurant Group
Award
HOST
The Polo Bar
Full Time • Hourly (Based on Experience)
New York, NY • Fine Dining
+12 Awards
Host
DANIEL
Full Time • Hourly (Based on Experience) plus tips
The Dinex Group, the Restaurant Group of Chef Daniel Boulud
New York, NY • Fine Dining

New American, Italian

Upscale Casual

1 Employee Recommendation

Part of Delicious Hospitality Group

“This is a love letter to you and how you brought us together. Only in a city as electric as this could we bring you a place as eclectic as this. ”
Beastie Boys, 2005

Just like you, we dream of ditching work to sip rose in the park and of hot summer nights all year long. We hope you’ll come and be a part of what we are – a place to celebrate life with what we know best – food and drink (crazy delicious food and drink, to be exact) .

Open Jobs From Charlie Bird
Line CookPrep Cook